From our UK Store we now ship across Europe, please select the country you wish your products to be delivered to when you check out and from our US Store shipping is to the US only. Please note that we do not deliver to freight forwarding addresses or P.O.Boxes.
Once your order has been shipped, we will send a dispatch confirmation with the tracking number and a link to track it. All UK & EU orders will be shipped via DPD and via FedEx for the US. Please see our delivery times below.
Delivery Times
Destination
|
Delivery Time
|
UK Mainland
|
Delivered in 1 working day
|
US Mainland
|
Delivered in up to 4 working days
|
European Mainland
|
Delivered in up to 5 working days
|
If your order has not arrived within our standard delivery time within your region please allow 3-5 extra days or please contact us via eBay messages.
Please quote your name, order number and we will reply usually within one working day. We will do our best to try and locate your order as soon as possible.
If you wish to return your product you can do so within 30 days of receipt of your goods. Please send us a message through eBay if you would like to return an item, a member of the Support Team at Focusrite will then contact you within 1 working day to arrange the return of the item.