Baby UGG Booties, Australian Premium Sheepskin, Auzland

Click the Postage tab above the listing description for more info

Accepted Payment Methods

• PayPal
• Google Pay
• Visa
• MasterCard
• American Express
• Afterpay may be available

Returns are accepted

Items must be returned within 30 days of the auction ending

Seller will pay for return shipping.

Exchanges

exchange within 30 days of receiving your order, item/s must be in new condition with original tags and packaging. Simply contact us and we will advise the return address (buyer returns at their cost), once received we will process and dispatch the exchange for Free (1 exchange available per order).

Refunds

Begin a return request via eBay within 30 days of receiving your order, item/s must be in new condition with original tags, packaging and accessories (buyer returns at their cost).

Warranty

Warranty claims must be lodged within 6 months from date of purchase, claims will not be accepted after 6 months.

Warranty applies to defective materials and workmanship only.

Warranty excludes water damage, accidental damage, wear and tear.

To begin a warranty claim, contact us with photos of the fault, upper as a pair and sole as a pair.

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Do I get a discount when I purchase more than one item at a time and how do I use it?

If volume discounts are available on listing then yes. To use the discount, simply add your desired selection to cart, repeat the process, once all selections complete head to checkout and discount will be visible. If there are any issues, please contact us prior to purchasing, as we are unable to discount once payment is processed.

Can I use my discount code after I complete my purchase?

No, we are unable to process discounts once payment has been processed, please contact prior to completing your purchase for any issues with discount codes.

I have made a mistake with my purchase, can I cancel the order?

If you contact us prior to the item/s being dispatched, we can either cancel the order or make alterations. However, if the order has already been dispatched, you will need to go through the returns procedure.

Can I and how do I exchange my item/s?

Yes you can exchange within 30 days of receiving your order, item/s must be in new condition with original tags and packaging. Simply contact us and we will advise the return address (buyer returns at their cost), once received we will process and dispatch the exchange for Free (1 exchange available per order).

How can I return for a refund?

You can return for a refund within 30 days of receiving your order, item/s must be in new condition with original tags, packaging and accessories (buyer returns at their cost). Simply begin a return request via eBay and follow the prompts.

I am not happy with my purchase, can you assist before I leave feedback?

Most definetely. Customer satisfaction is the upmost importance to us, if you encounter any issues, please give us a chance and contact us prior to leaving feedback and we will assist the bet we can.

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