All the items will be dispatched within 1 business day after receipt of payment.
All the items sent from the UK Warehouse.
All the items will be shipped via Royal mail & Hermes,UPS and usually arrives within 1-3 business days(not include weekends and holidays)
The transit time is highly depend on Postal Service after we shipped out.
We ship items to your Ebay confirmed address only. Please make sure your address is matched with your shipping address before you pay. We are unable to take any responsibility for wrong address, any custom delay or tax.
Please be patient during the Christmas period.
I do not wish to keep my item - it is not faulty
If you change your mind about the product when you receive it you can notify us any time within 30 days and return it for a full refund at your own cost. Please raise a return request within eBay. Any refunds will be made within 30 days of receiving your returned item. You are expected to cover the cost to return the item and your initial delivery charge will not be refunded.
We accept returns only in the original box.
We will not be able to accept a return and issue a refund if:
1) The item has been used
2) The product is missing parts which it originally shipped with
3) Without original packaging which it originally shipped with
My item has developed a fault
Please contact by eBay messaging. We will require photographs showing the presumed faulty item and the issue you are experiencing. All returns are tested and if the item proves not to be faulty when tested then only the product value will be refunded. You will be charged the actual cost of the delivery and the collection.
Checking goods for damage and notifying us
For small item deliveries that arrive with carriers please inspect the goods as soon as possible after the delivery (30 days) to ensure they are as per your order. Any delay in reporting problems to us could affect your right to a refund.
Finding stylish kitchen taps has never been easier. We have a huge range of mixer taps, monobloc taps and pull out and spray taps in both contemporary and traditional styles! HydroGamma, we are passionate about what we do. Giving you the best possible shopping experience. HydroGamma specializes in top quality kitchen and bathroom taps and accessories, delivering them straight to your home. All products are available in the UK, we hope that our excellent service and quality will make you happy.
Please feel free to contact us via Ebay message.
All emails will be answered within 24 hours (Sat. & Sun. excluded).
If you don't get response within 1-2 business days, pls check your email again and your SPAM box.
If still no response, most times it is because your email did not go thru successfully or you sent to the wrong email address.
Please keep in mind that by no means we would ignore your emails and not respond on purpose.