Payment

PayPal is the preferred payment method.

Delivery

We ship every day Monday - Friday. (Except Public Holidays)

We at Ancel Online want to make sure that you receive your order in a timely manner and we take care in shipping your order to you.

All orders are shipped within 1-2 days after receiving cleared funds.

For majority of orders delivery time is in accordance to the delivery estimates given by ebay (Orders Delivered within Australia). This can be found at the very top below the postage cost. Exception to delivery estimates apply during peak periods like Pre-Christmas season and New Year Holidays. For orders delivered to remote locations please allow additional time.

Courier services are used at our discretion to ensure that you receive your order sooner as delivery to most metro suburbs is an overnight service.

All postal charges stated in the listing is what you will be charged. We Do Not add charges to this for Tracking, Packing or Handling. We Do Not charge you any other fees even if you are paying via Paypal.

International Buyers - Please note we do not add any handling and packaging fees to the postage. Postage may seem high but they are the prices that Australia Post charges. Tracking for Parcels posted overseas is available Only With Australia Post

Custom Duty And Tax - Each countries Import and Custom Duty and Taxes vary. It is the responsibility of the customers to check if any customs duty and taxes are applicable for their orders

If you require a postage quote for the items you are interested in purchasing please e-mail or contact us for a quote with your order and postcode via Ebay Messages.

FREE POSTAGE - IS FOR AUSTRALIA ONLY

Local Postage - We Use Australia Post e-parcel Registered Post With Signature. Couriers Please

International Postage - Australia Post - Express Courier - (With Tracking) / Registered Air Mail , Air Mail (No Tracking)

Returns

We hope you will love your purchase, however if you need to return it, we have a 30 day return policy.

Ancel Online appreciates your business and want you to be happy with your purchase. If you are not happy with your purchase please contact us within 7 days. All items must be returned back in their original packing. Buyer will pay all postage charges unless otherwise prior agreement has been made.

If you are not happy with our Refund Policy please do not bid

Feedback

If you are not happy with your purchase or service and considering giving us a negative or neutral feedback or a low DSR do write to us and give us a chance to address your concerns first.

We work hard to satisfy our customers and would make all effort to solve any problems.

We do hope you can give us an overall Detailed Seller Rating (DSR)

Thank You For Shopping At Our Ebay Store - Ancel Online