Shipping Payment After service Feedback Contact us

Shipping

• We use ebay official logistics! Two warehouses are located in Houston, Texas, USA and Shenzhen, China.


• Ships same day! Our Houston warehouse provides standard shipping (1-5 days) or expedited shipping (1-3 days) service, Shenzhen warehouse provides SpeedPAK standard shipping (8 days) or DHL expedited shipping (3-5 days) service.


• We will provide you with a tracking number so you can keep track of the delivery status of your order. Delivery times may vary by shipping method, region and other factors.


• For international orders, additional duties, taxes and customs clearance charges may apply. If the customs notifies you of customs clearance, please handle it as soon as possible to avoid overtime detention fees or the destruction of the package.

Payment

• Buyers can use the following payment methods to pay: PayPal, Google Pay, credit card and other payment methods, and the payment method will be specified when the order is confirmed.


• The buyer should complete the payment within the payment period after placing the order. Failure to pay on time may result in the order being cancelled, and for late payments, additional late fees or interest may be charged.


• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility. If the customs notifies customs clearance, please deal with it as soon as possible to avoid overtime stranded charges or destruction.

After service

• If you find something missing or damaged when you receive your product, please contact us within the [return period]. We will provide solutions according to the situation.


• The product is covered by a limited warranty for [warranty period, eg 1 year]. This warranty only applies to the manufacturing defects of the product itself, excluding man-made damage, abnormal use, etc.


• For returns caused by product quality issues, we will bear the cost of the return. For returns for other reasons, return costs may need to be borne by the buyer.


• Buyers should make a return request within [return period, eg 14 days] of receiving the product and provide pictures that demonstrate quality issues. Requests beyond the return period may not be entertained.

Feedback

• Dear customer, thank you for your support and purchase. We insist on providing high-quality products and services, your satisfaction is our greatest motivation, if you can share your purchasing experience, we will be very grateful.


• If you are dissatisfied or do not understand, you can contact us before leaving a bad review, we will communicate with you to solve the problem.


• Your feedback is very important to the development of our business, thank you.

Contact us

• Our normal business hour is Monday to Saturday 9:00 AM to 6:00 PM Beijing TIME.


• Please email me through ""MY MESSAGES"" on eBay, if you have any questions about our listings or inventory or troubles.


• Welcome your any-time parchase!