Buyers can make payments by:
1. PayPal Account/Credit Card Payments Through PayPal
2. Internet Bank Transfer
3. Local Commonwealth Bank Direct Deposit
Must receive your Full payment within 7 days or your order will be cancelled, unless
otherwise mutually agreed,to avoid item being re-lised and non-payment strike from My eBay.
Buyers are required to make payments following the instructions on the checkout page. Otherwise, the seller is not liable for any unidentified payment and delay of delivery.
Our prices are 10% GST inclusive. Tax invoice is available upon request.
30-Day Money Back Return Policy:
If you find yourself dissatisfied with your purchase for any reason, you can initiate a return for either a replacement or a refund.
For change-of-mind returns, the item must be returned in its original packaging and condition. It's important to be aware that a 30% deduction fee will be applied to the refund amount. This fee covers various costs associated with the return, including postage, handling, and eBay final value charges. The buyer is liable for return postage costs. This policy also extends to orders cancelled after dispatch from our warehouse. Please be advised that we solely accept change-of-mind returns for items in resalable condition, complete with original packaging. To clarify, an item is considered resalable if it remains factory-sealed and includes all manuals, accessories, and packaging. Unfortunately, returns won't be accepted for items in damaged, unsaleable condition, or those lacking original packaging. Additionally, all items we offer are accompanied by a unique serial number, which must match the item being returned.
DOA Warranty Claims Policy
DOA claims are eligible for a refund or replacement, given the following criteria are met:
- Notification of the issue must be made within 14 days of the order date.
- The item should be carefully repackaged in its original packaging, inclusive of all provided accessories and documentation.
Please Note:
A replacement or refund will be issued after the faulty item has been returned to us.
Certain situations might require assessment before a refund or replacement is granted.
Standard Warranty Claims Policy
Items found to be faulty outside the 14-day DOA period will be handled according to standard warranty terms. To address such issues, please contact the manufacturer of the product for troubleshooting and detailed warranty information. The customer is responsible for any return postage expenses. Generally, processing time ranges from 2-4 weeks from the date we receive the faulty unit. The warranty claim may lead to a repair, provision of a new or refurbished replacement, or a refund, contingent upon manufacturer approval. When reaching out to us, kindly provide the item's serial number for efficient assistance.
We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem you have.
strive for 100% customer satisfaction! 
Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral 
or negative 
feedback, so that we can satisfactorily address your concerns.