SHIPPING:
UK/SCOTLAND/IRELAND/N.I CUSTOMERS
ORDERS ARE SHIPPED VIA ROYAL MAIL 2ND CLASS. WE DO OFFER ROYAL MAIL 1ST CLASS & GUARANTEED NEXT DAY DELIVERY OPTION AT CHECk OUT FOR CUSTOMER WHO WANT THERE ORDERS TO BE EXPEDITED.
INTERNATIONAL CUSTOMER'S
WE PROCESS INTERNATIONAL ORDERS EITHER THROUGH eBay GLOBAL SHIPMENT PROGRAM ( GSP ) OR ROYAL MAIL INTERNATIONAL TRACKED SERVICE. IN CASE YOUR COUNTRY IS NOT PART OF eBay GLOBAL SHIPMENT PROGRAM KINDLY CONTACT ME SO THAT WE CAN ARRANGE SHIPMENT TO YOUR COUNTRY FOR AN ADDITIONAL FEE.
RETURNS & REFUNDS:
PLEASE HAVE CONFIDENCE IN OUR PRODUCTS AND IF FOR ANY REASON YOU ARE NOT ENTIRELY HAPPY WITH THE ITEM/S YOU HAVE PURCHASED ,YOU CAN RETURN FOR A FULL REFUND, RETURNS ARE FREE HOWEVER BUYER IS RESPONSIBLE FOR THE COST OF RETURN POSTAGE INCASE ( CHANGED MIND, FOUND ANOTHER ITEM, ORDERED BY MISTAKE, ORDER SHIPPED TO WRONG ADDRESS PROVIDED BY BUYER ). ITEMS RETURNED DAMAGED WILL BE PARTIALLY REFUNDED AS PER EBAY RULES AND GUIDELINES.
FEEDBACK:
YOUR CONSTRUCTIVE FEEDBACK IS VERY IMPORTANT TO US,PLEASE ALSO LEAVE 5 STAR DETAIL SELLER RATINGS, IF FOR ANY REASON YOU FEEL THAT WE FELL SHORT OF YOUR EXPECTATIONS THEN PLEASE FEEL TO REACH OUT US FIRST VIA EBAY MESSAGE AND WE SHALL ENDEAVOUR TO RESOLVE THE MATTER AS SOON AS POSSIBLE.
PLEASE EMAIL USING eBay MESSAGING SERVICE AND WE WILL RESPOND TO YOUR QUERY AS SOON AS POSSIBLE. NO QUESTION IS BIG OR SMALL , WE ARE ON HAND TO SERVE YOU!
CUSTOMER SATISFACTION IS VERY IMPORTANT TO US SO PLEASE LET ME KNOW IF THERE IS ANYTHING I CAN DO TO MAKE YOUR SHOPPING EXPERIENCE WITH US A LOT MORE SMOOTH, JOYOUS,FRICTIONLESS AND SATISFACTORY TO YOU!