About Us
We buy and sell items every day and do our best to represent each item as
accurately as possible. We put our Excellent and Good Used Condition
(EUC/GUC) merchandise through a rigorous process of intake that includes
research, testing, measuring, weighing, cleaning, and every step applicable
for that specific category of item. New/New in Open Box items (NIB/NIOB) are
confirmed to be in their respected stated condition with multiple visual
inspections.
We work very hard to ensure all our customers are 100% satisfied. Any seller
can get positive feedback on a simple transaction, but we take pride in getting
positive feedback on the listings that don’t always go smoothly. You can be
assured that with over 23 years trading experience on eBay, we can and will
do everything in our power to make your experience on par with the best that
eBay offers. If you have any questions about the listing, big or small, PLEASE
ask before you buy!
Offers
Yes, we consider all reasonable offers! If there is an offer system available on
the platform for this listing, then you can utilize that, otherwise send us a direct
message. Offers less than 50% of the listing price will automatically be
declined by default. Please avoid messages asking us for our lowest price, we
do not begin negotiations at our lowest acceptable amount.
Payment and Refunds/Returns
Payments are only accepted through this marketplace, we are not able to take
payment directly. Completion of payment is expected within 24 hours.
Payment not made within 24 hours will result in the transaction being
cancelled and the item relisted.
Returns are accepted within 30 days of shipment. Please contact us before
returning an item; returns received without prior contact to confirm return
details may not be accepted. Some returns are subject to a 10% restocking
fee. Refunds are given on original purchase price; original shipping is not
included.
Shipping
The buyer is responsible for all shipping unless otherwise noted. We do offer
free shipping for some items and that will be clearly noted in the listing (*free
shipping is solely inclusive of the contiguous ((lower 48)) United States*). International shipping is
offered directly through this marketplace. We are unable to ship internationally
directly to the buyer.
Items are typically packed and shipped within 48 hours of payment unless
otherwise noted in the Shipping section. Larger items do take longer handling
times (including any items requiring freight shipping). If you have a special
request for packaging or shipping an item, please contact us *prior* to
purchase. Any shipping requests made after a listing has ended cannot be
honored. If the item is valued over $500 it will always require a signature for
delivery.
If you require your address be changed then please ensure this is done during
the checkout process; we are unable to make any changes to the shipping
address once payment has been completed.
We recycle packing materials whenever possible, including boxes (so long as
they maintain their structural integrity). This allows us to keep overall costs
down, which in turn allows us to offer lower prices to our customers. This is
also environmentally responsible and friendly!
We take pride in our low item damage rate due to the care we use in packing
our parcels. However, we can only do our level best to ensure an item arrives
safely, as once it leaves our warehouse it is quite literally out of our hands. If
an item does arrive damaged, please contact us immediately and keep all
packaging materials.
Contact Us
Please utilize the eBay messaging system to make contact. If there are ANY
questions about an item, they must be asked prior to purchase or making an
offer. This includes questions about shipping, item condition, item specifics,
what is included in the listing, or any other questions of any kind related to the
item or listing. If in doubt, please ask!