Thank you for visiting my shop and browsing my items for sale. We're proud of our small business which was established in 2007 and started as a hobby!
Please don't hesitate to message us with questions/ advice.
FEEDBACK/PROBLEMS/AFTER SALES: We like Positive feedback; any problems, we will take steps to resolve quickly and to our mutual satisfaction where possible. If you are unhappy, please take the time tell us - it is better than leaving negative or neutral feedback. We want our customers to be 100% satisfied but please remember human error occurs and that we are only re-sellers and not a manufacturer and rely on a 3rd party postal service.
DESCRIPTIONS: Items are described accurately but occasionally an error is made and something may be inadvertently omitted - if any doubt please message prior to purchase - we never deliberately mislead. Please be sure of sizes, shade etc to avoid costly returns .
POSTAGE: Free postage only within the UK. Items are sent 2nd Class or we offer 1st Signed For or or Next Day delivery upgrades.
DELIVERY TIMES: Unless indicated, or prevented, we post within 1 or if unavoidable, 2 business days. Any later we will contact you.
PACKAGING: In some cases, your purchase may arrive without original packaging (this should be stated in the description). We may remove items like tights from their bulky packaging and repack in a new grip seal bag but usually include it flat-packed in order to reduce postage costs and make it letterbox sized for your convenience.
We sometimes re-use packaging to avoid waste.
TERMS & CONDITIONS/RETURNS: Please read through our description/Terms. The Returns policy includes contacting us within 3 days of receipt and returned items received back in the same perfect condition within 30 days of receipt Postage costs incurred are non refundable unless the seller is at fault. We reserve the right to charge a damages fee in exceptional circumstances. For full details, or for any other enquiry, please message us first.
Thanks for your custom! :-)