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Sound issue when using Bluetooth

When connected via Bluetooth - one ear is very quiet and may produce static at higher volumes
When connected via cable - both ears work perfectly
 
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New and unused Sennheiser HD 450SE (Special Edition) Noise Cancelling Wireless Headphones
Tested to ensure operability
In original box - superficial damage to box - see images


Experience superior wireless sound with deep dynamic bass and stay effortlessly connected with Amazon Alexa.

Crafted from high-quality materials, the robust and stylish HD models offer an exceptional combination of versatility and superior sound.

The HD 450SE features Sennheiser’s active noise cancellation and a closed back design that lets you enjoy superior sound experience without distractions – even in loud environments.

The HD 450SE keeps you effortlessly connected, thanks to Bluetooth 5.0 support and a dedicated Voice Assistant button for at a touch voice interaction with Alexa, Siri or Google Assistant.

It’s easy to find your perfect sound with the Sennheiser Smart Control App.

With an excellent 30-hour battery life, fast USB-C charging and a compact folding design, the new HD 450SE is an ideal travel companion.

Listen to your music the way you want with the Sennheiser Smart Control App.

The Sennheiser Smart Control App, lets you tailor the sound experience to your travel playlist whether that be music, news, podcasts, or film.

  • Amazon exclusive HD 450BT Wireless Headphones
  • Active noise cancellation for uninterrupted listening pleasure
  • Superior wireless sound with deep dynamic bass and high quality codec support including AAC, AptX Low Latency
  • 30-hour-battery life with USB-C fast charging
  • Intuitive controls
  • Bluetooth 5.0 technology for effortlessly reliable connectivity
  • Sennheiser Smart Control App enabled providing an equalizer podcast mode and firmware updates