Premium in all the Right Places

With customer expectations rising and calls more complex than ever, your associates need headsets that will help them stay focused on the customer interaction. More comfortable, more powerful and more reliable, the all-new EncorePro 520 headsets do just that. With a sophisticated design, our most popular over-the-head devices now come with a range of tactile features to enhance the all-day audio experience.

Feel the Difference

Our new HW520 headset is so light your users will forget they are even there. Softer, more luxurious ear cushions create a new dimension in comfort for people who need to be available all day long. The clever Quick Disconnect feature also means softphone users can walk away from their desks to stretch their legs with no hassle.

Experience Everything

Audio clarity is essential for smarter customer interactions. Tactile and visual guidance on HW520 headsets means your users can easily find their optimum mic position. The next-generation custom mic also eliminates background noise interference, ensuring fewer missed words and no need for callers to repeat themselves. With wideband audio and SoundGuard™ technology as standard, the HW520 headset also delivers clearer conversations and protect staff from noise spikes.

Rely on a Robust Design

All day, every day headset use can take its toll. With metal integrated into the core design, the HW520 is more robust than other headsets. A unibody flexible boom means there is nothing to snap off, while the laser-welded construction creates more robust joints between the earpiece and the headband. All of which will save you the cost of regular replacements.

Features