The products for sale are A-stock merchandise only - which means brand new, with all original packing and paperwork.

The products sold are not B-stock merchandise, not refurbished, not repaired, and not used or previously on demo.

All items in our catalog are brand new, absolutely identical to the merchandise that you would get from your local authorized retailer.

All our items are purchased through the USA authorized dealer network for each brand.

Our Shipping Warranty:

Any unit 40 pounds + will be double boxed or Heavy Duty corners protection will be installed for safe delivery.

Our shipping warranty covers any damage incurred during the shipment of any unit to the shipping address on your order. The shipping warranty must be claimed within 2 business days of receiving your order (due to the propensity of abuse by unscrupulous individuals who, in the past, have used our shipping warranty to cover their own mishandling of purchased items).

Our Warranty against Manufacturer Defects:

Our warranty term covering manufacturer defects is equal to the term of the manufacturer’s own stated warranty, up to and including a maximum of 5 years. Each manufacturer has a different warranty term and stipulations for each range of products, and often have different terms and stipulations per model. Please refer to the manufacturer’s warranty declaration for the model that you purchased, to obtain the actual terms and stipulations for that model (each manufacturer has their warranty information available on their respective websites).

Additional warranty stipulations are also equal to those of the manufacturer warranty, including stipulations about parts and labor, and disqualifying elements such as accidental or negligent mishandling of the device by the user, such mishandling resulting in the damage of the device (including the over-powering of speakers by too much wattage).

If your item fails during the term outlined in this warranty declaration, and falls within the scope of the associated stipulations, contact our customer service department within said term to begin the process of return authorization.

Return Policies

Within 14 days unopened products can be returned subject 25% restocking fee. No returns on opened box of functional merchandise. 25% restocking fee for cancellations on shipped orders. eBay customer is responsible for shipping fee of returned goods regardless of reason. If eBay customer rejected delivery will be subject to 25% restocking fee on refund.

Order Cancellation Policy

If we do not ship an order within 10 business days from order date, the customer is allowed to cancel the order without a 25% restocking fee.

If a customer chooses to cancel their order within 10 business days from the date of purchase, the customer will incur a 25% re stocking fee. Once an order has been shipped, it cannot be canceled.

Alaska, Hawaii, and Puerto Rico are not free shipping. Please contact us in advance to purchase for shipping quote to these locations. Otherwise your order will be cancelled and refunded 100%.