HAS BEEN TESTED TRIED ACTIVATING WINDOWS, WOULDNT ALLOW US TO DUE TO PREVIOUS WIN 1O HOME, MIGHT BE STUCK IN S MODE, NOT COMPLETLY SURE. CHEAP VALUE MISSING SCREWS FOR BACK COVER HDD/ SSD LOOSE, MISSING BRACKET BATTERY IS DEFECTIVE, REQUIRES CHARGER TO FUNCTION PROPERLY SOME DAMAGE/ WEAR. DOES NOT AFFECT DEVICE FUNCTIONS (BACK COVER IS BROKEN/ CRACKED) W/ CHARGER PLEASE CONTACT OUR TEAM FOR QUESTIONS AND CONCERNS. *BACK LAPTOP COVER IS LOOSE SO THAT CUSTOMERS CAN EXAMINE INTERNALS ONCE ITEM ARRIVES TO CUSTOMER* *ITEMS MAY HAVE BIOS LOCK. WE TAKE OLD DRIVES OUT AND PUT NEW DRIVES IN AND LOAD THEM WITH WINDOWS* *WE WORK MON-FRI, MESSAGES WILL NOT BE REPLIED ON WEEKENDS* *WILL NOT ANSWER IF ITS BIOS LOCKED OR NOT BECAUSE ITEM(S) HAVE BEEN HEAVILY DISCOUNTED**