We source stock from warehouse clearance so some of the items may show shelf wear from storage. We do not have any direct association with any of the manufacturers, their agents or authorised retailers. Every item is checked and often repacked to ensure its new condition unless stated otherwise. Some items may be repacked to save on postage. 

About VSR

Buyer satisfaction is our number one priority, however, if you are unhappy with your purchase, please do not hesitate to contact us via E bay. Normally, we will respond within an hour (however weekends and peak times might take longer).

We aim to post orders within 24-48Hours except Friday & weekend orders are posted on Monday. Most items are shipped using Royal Mail, EVRI or YODEL via Packlink. 

Returns Policy

Return or Exchange is accepted only for genuine eBay  customers, not for "IMPLUSIVE BUYING or to SWAP PARTS." You must return the item in the original condition you received it from us (package unused and in resalable condition), within 48 hours of receiving the item. Please contact us via Ebay for assistance. PLEASE DO NOT MISUSE OR ABUSE EBAY'S MONEY-BACK POLICY.


 
Faulty on Arrival

We inspect every item before dispatch. If you receive a faulty wrong item, please contact us immediately upon receiving the item. We will resolve the issue promptly.  Buyer is responsible for return courier charges except for wrong or faulty item received. PLEASE DO NOT ATTEMPT TO FIX THE FAULT.  

Once we have verified the fault, we'll issue a replacement or full refund to you via eBay. 

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