Country Of Destination (Major Cities/ Office of Mail Exchange)* | Estimated Delivery Time**
For Major Cities
(Working Days) |
Ordinary Mail - Air | Ordinary Mail - Surface |
| Australia (Sydney, Melbourne, Perth) | 4 - 6 | 5 - 7 weeks |
| Brunei Darussalam (Bandar Seri Begawan) | 4 - 6 | N.A. |
| Canada (Vancouver) | 6 - 9 | 6 - 8 weeks |
| China, People's Republic of (Beijing, Guangzhou, Shanghai) | 6 - 8 | 5 - 7 weeks |
| France (Paris) | 5 - 7 | 8 - 15 weeks |
| Germany (Frankfurt) | 5 - 7 | 5 - 8 weeks |
| Hong Kong (Hong Kong) | 3 - 5 | 3 - 4 weeks |
| India (Chennai, Mumbai, Kokata) | 5 - 8 | 4 - 6 weeks |
| Indonesia (Jakarta, Batam) | 5 - 8 | 4 - 6 weeks |
| Italy (Rome) | 7 - 9 | 8 - 15 weeks |
| Japan (Tokyo, Osaka) | 3 - 5 | 3 - 5 weeks |
Malaysia* (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu) | 4 - 6 | N.A. |
Netherlands (Amsterdam) | 4 - 6 | 5 - 8 weeks |
| New Zealand (Auckland) | 4 - 6 | 5 - 8 weeks |
| Philippines (Manila) | 6 - 8 | 3 - 5 weeks |
| South Africa (Johannesburg) | 5 - 7 | 7 - 15 weeks |
| Sweden (Stockholm) | 4 - 6 | 8 - 15 weeks |
| Switzerland (Zurich) | 4 - 6 | 6 - 10 weeks |
| Taiwan (Taipei) | 4 - 6 | 3 - 7 weeks |
| Thailand (Bangkok) | 4 - 6 | 3 - 4 weeks |
| United Arab Emirates (Dubai) | 5 - 8 | 6 - 14 weeks |
| United Kingdom (London) | 4 - 6 | 6 - 10 weeks |
| United States of America (San Francisco, New York, Honolulu) | 6 - 8 | 6 - 10 weeks |
| Vietnam (Ho Chi Minh) | 5 - 8 | 5 - 8 weeks |
| Other Destinations in Asia and Territories in the Pacific | 5 - 10 | 6 - 10 weeks |
| Other Destinations in the Middle East, Africa, Europe and America | 6 - 12 | 9 - 17 weeks |
Notes:
* Major cities/ Office of Mail Exchange may differ for registered and surface mail.
* By truck to KL.
** Delivery times are only estimates and may/ may not be the actual delivery standard experienced.
** Any delay at the destination countries is beyond the control of Singapore Post.
** Estimated delivery time applies only to the major cities/ office of mail exchange. Please allow more time for destinations beyond that.
** Packets, envelopes with enclosures, documents, etc are subjected to customs inspection and clearance.
** For festive postings to the above major cities, it is advisable to add another 10 working days for airmail and 20 working days for surface mail to the above estimated delivery time.
** If Express Mail service is used, delivery time may be 1 day faster than ordinary mail.
** Registered Mail requires an additional 2 days as it is a recorded delivery service.
+ The sailing/transit time is based on the Surface Mail Dispatch Schedule. You can request for a copy from the Customer Service Officer at the Post Office.
Dear Buyers:
We don't recommend the purchase from Mexico,South America,Africa because the item sent there frequently are lost or stopped customs.
1.We don't accept the negotiation of discontentment and setting aside.
2.Please contact us in case the item did not arrive or has problem.
3.The delay may occur by miscarriage by post office or congestion. Please understand that If the delay happens,you may wait for 1-2 months.
(Hope you can give us chance to correct the issue and to help you out with the problem asap)
International Buyers - Please take Note:
・Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
・Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
・These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
・We do not mark merchandise values below value or mark items as “gifts” - US and International government regulations prohibit such behavior.
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