Our Advantages
Pre-sales service
1. Provide free consultation to solve customer's confusion and
provide free technical support.
2. carefully study customer needs, according to the
customer's actual installation situation to provide a detailed, suitable
solution environment.
In-sale service
1. Try our best to meet the reasonable needs of
customers.
2. 2. Keep close contact with customers during each
business period.
3. Co-operate with customers in a friendly manner to
meet their needs with the best quality products.
After-sales
service
1. train customers how to install and use the e-bikes for
free.
2. Provide one year free warranty for common products.
3. perfect after-sales service to help customers solve
problems in the process of using.
4. Provide regular tracking service for customers.
Shipping
1. Depending on the location of the item, items will be shipped
from CN stock or US stock within 1-3 business days. 2.
2. In some cases, the shipping date may be delayed due to
out of stock. We will notify you by email.
3. Please leave a usable address and phone number in the
shipping information. The seller is not responsible for incorrect addresses.
4. Please indicate your personal requirements such as
colour, packaging etc. when making payment.
5. 5. We will not be responsible for any delays in the delivery
process, including but not limited to customs postage checks, strikes, coercive
measures etc.
Return
Policy
1. Returned items must be unused and in the same condition and
original packaging as when received.
2. 2. Once a return is approved, it is the buyer's responsibility
to return the product and pack it properly to prevent any damage during
shipping.
3. 3. If you receive an item and are not satisfied, please contact
me before returning it. Then return it within 30 days for a replacement or
refund. Postage will not be refunded.