All the products we manufacture and sell, directly benefit from SOGEFI’s years of experience gained in the Original Equipment (OE) market. As a result, all of our production plants are certified ISO / TS 16949.
We guarantee the quality and reliability of our products by subjecting them to qualification tests during the development process and by carrying out periodic tests during their life cycle.
We carry out regular and random audits on all incoming products to ensure the subsequent quality of all outbound goods. If any abnormalities are found, all stock is checked and the necessary mitigative action is taken to correct the issue.
We require all of our suppliers to pass our audit process; only if the supplier meets all of our quality requirements can they join our panel.
To ensure the quality of our online product catalogue and to be able to promptly resolve any queries, we have created a special Technical Help Line which will operate Monday-Friday, answering technical questions and gathering valuable feedback from our customers.
All the products we sell would have a minimum of 12 months warranty (unless otherwise stated), in the very unlikely event that you have a problem
with any product you have purchased from us, then please contact us via eBay messages.
Full details of our terms and conditions can be found HERE
Mechanics Choice aims to keep customers happy and we trust you will have a positive experience with us. We understand the importance of delivering a
high level of service to our customers. Should you, for any reason, experience any issues with your order please do not hesitate to contact us.
We like to look after all aspects for our customer. Positive feedback is important to us. We do however understand that sometimes things can go wrong
however please be reassured we will be on hand to assist as much as possible. We aim to respond back to queries as quick as possible and this is normally within 24-48 hours. Our
operating hours are 9am-5pm
To contact our Customer Service Team, simply click Send Message and our Customer Service team will be happy to assist.