1. We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.                        

2. We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.                        

3. Please DON'T leave negative or neutral feedback if you haven't received item in 30 days, because we have mentioned the shipping time repeatedly.                        

1. Canada Warehouse Shipping.                        

2. Item will be dispatched within 24-48 hours after full payment is received.                        

3. We will ship your item with UPS or Canada Post, package usually takes 5-10 business day (except holiday).                        

4. If you have not received your item within 20 days, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!                        

1. We offer 30 days return policy. Please contact us within 30 days from the date you receive your order if you have any issues with the product and would like to return.                        

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eBay ID.                        

3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.                        

4. Buyer is responsible for return shipping cost.