For your security and convenience, we only accept payments via PayPal with a confirmed address. Once your payment has been received we will send you confirmation email and your purchase will be sent with a VAT invoice. 

We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to the address that comes through. This is an eBay policy.

All deliveries are made by courier and will require a signature. The courier will try and deliver the item twice before returning the item to us. Please ensure someone is present to sign for the item. Should the item be returned to us we will have to charge for re-delivery.

We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to the address that comes through. This is an eBay policy.

For orders cancelled after dispatch you must follow our returns procedure. You are responsible for both the outgoing and return postage costs.

Our aim is to offer 100% customer satisfaction and our feedback reflects this, so please contact us if you have any issues or unhappy with any purchase or service you have received from us and we will do our best to resolve it.

We aim to have the best feedback, customer service and repeat customer base. If for whatever reason you feel you haven't received a 5 star service please give us the opportunity, prior to feedback, to resolve any issues.