TT-ABC is a company specializing in the production and sales of automotive parts. We offer a variety of products, including headlight, high beam lights, low beam lights, fog lights, contour lights, turn signals, brake lights, reverse lights, and interior lighting. We have our own production factory and collaborate with hundreds of component factories, committed to providing customers with high-quality products, the most favorable prices, and a professional after-sales customer service team. Our goal is to meet the needs of our customers and provide them with an excellent shopping experience.
1.Please confirm if the address and postal code are correct before placing an order! Convenient and fast shipping.
2.We can accept payment method is PayPal, Google Pay, Visa, Master Card, Amex and Discover and other payment way.
1.Shipping Fee is include packing & handling charges.
2. Shipping and Handling: We process orders within 1-15 working day after the payment was clear.We do everything we can to ship your orders out as soon as possible.
3. International Customers:Import duties, taxes, and Other charges are Not Includes in the item price or shipping charges. These charges are the buyer’s responsibility and vary by country/location.These charges are not to be confused for additional shipping charges.
4.Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. These charges are not to be confused for additional shipping charges.
5.Shipping from the china stock by FedEx , SpeedPAK Standard or UPS .
if you have not received it within 30 days, Please contact us first, we will arrange to resend or refund to you.Please do not open case or leave bad feedback
There are some tips for you:
1. If There are any problems with the product, please contact with us before leaving neutral and negative reviews feedback ，give me a Chance to make it right
2. If you are in our exclusion countries. Please write to us for shipping .If When the goods arrive, please check them carefully
3. If you find that the goods have been damaged, please be sure to refuse to collect the goods and ask the courier to return the goods to us. If the goods are damaged, please do not collect.
4. If the item you have ordered is defective, contact us within the warranty period, we will replace the defective item for you with an item of equal functionality at first.
5. If buyer do not want neither replacement nor partial refund, but want returning,buyer should be responsible for all the returning ship charges.
6. To be eligible for a return, the item(s) must be in new, unused condition with all original tags and packaging intact. Please note that we cannot accept returns for items that have been used, damaged, or altered in any way.
Our working hours are from 9:00am to 18:30 China time.
Communication is the best way to solve problems.
If you have any questions, please contact us or leave us a free message.
We will reply immediately at our convenience.
After-sale
If it happens that the lights get moisture after you install them on your car, it would be normal for first time using. You just need to keep using for a period of days, the moisture will disappear. because there is inner air cycling in the lights as we design.
As for headlights, you can also open the cover of low/high beam so that the moisture will out more quickly.
If the moisture still exist, please feel free to send us message for help, we will try our best to help you.
After you install, if you find that there have function does not work, please check if the harness is connected correctly, and exchange the left and right , If it still does not work, please rember take some photos or videos, please feel free to contact us.
We will appreciate if you can takes some pictures or videos about your problem, and also send us the barcode of the products(every product we sell has a barcode on the backside of the light and outside of the package, it's very important for us to find the problem)
If you open a request or case optionaly before communication, it would be hard for us to serve you.
Feedback Policy:
At our store, we pride ourselves on providing an exceptional shopping experience for our customers. We offer high-quality products and outstanding customer service, and we're committed to your satisfaction.
We appreciate your business and value your feedback. We strive to ensure that every customer is completely satisfied with their purchase, and we hope that you will leave us a positive review to let others know about your experience.
If for any reason you're not satisfied with your purchase, please contact us before leaving feedback. We'll work with you to resolve any issues and ensure that you're completely satisfied with your experience.
We also leave positive feedback for our customers as soon as payment is received. Your feedback is important to us and helps us to improve our service.
Thank you for choosing our store. We look forward to serving you again in the future.
