Presell Terms and Rules:

• The batch of plants is expected to arrive in the UK in mid-March.

• All plants labelled 【presell】can be reserved.

• Plants that have been prepaid will be fully refunded if they are dead, significantly damaged, or lost upon receipt; no refunds will be accepted in other circumstances.

• Cash reservations will take priority over verbal reservations. If another buyer is willing to make a cash reservation for a plant that has been reserved verbally, the plant will be transferred to them if the buyer with the verbal reservation does not make payment within 72 hours after being notified.

• Verbal reservations will be considered void if payment is not made within 7 days after the plants arrive.

【NR】— Plants will only be shipped to the UK after being pre-paid.

【OR】— Plants will only be shipped to the UK after being reserved (cash/verbal reservation accepted)

【SR】— Plants will be definitely shipped to the UK.

Shipped direct from UK. Please ask before buy if shipping to other countries.

❀Buying Flowers - Please Note❀

*To prevent rotting/damage, all plants are shipped bare-rooted.

1. For all plants from our store, if upon arrival the product doesn’t match the description, is dead, or damaged, you can apply for a full refund (an unboxing video is required).

2. Long-distance transportation does not exceed one month. If delivery exceeds for 7 days, you can apply for a 20% refund; if it exceeds for 14 days, you can apply for a 50% refund.

3. It’s normal for plants to exhibit excessive growth or unclear patterns during transportation. They should recover within half a month to a month.

4. Due to the unique nature of plants, unless there are the aforementioned issues, we do not support unconditional refunds after the goods have been dispatched.

❀Plant Care Tips for Flowers❀

1) Upon receiving the flower, ensure the root system is healthy before planting in damp soil.

2) In normal temperatures, water once every 1-2 weeks, soaking thoroughly. Make sure the flower pot does not retain water. If temperatures rise above 27°C or fall below 8°C, reduce watering substantially (once every three weeks to a month). Avoid watering at midday or in the afternoon during summer.

3) For soil, a mix of red ball clay, kanuma soil, and peat moss in a 1:1:1 ratio is recommended, or you can use purely granular soil. Plant roots require good aeration.

4) It's best to choose elongated pots that are breathable. Ceramic or flat pots are not recommended.

5) It's suggested to change the soil once a year, preferably in the autumn.

6) If the plant shows signs of waterlogging or excessive growth, immediately dig it up to treat any diseased roots. After letting it dry, replant it.