FACTORY DIRECT RV PARTS
We care about one thing: YOUR 100% SATISFACTION!! Fast shipping and competitive pricing separate us from the competition. We strive to maintain an impeccable eBay rating and have done so for over a decade. We currently stock over 8,000 active RV parts in our inventory and have a broad range of everything you need for your RV. We sell most all RV brands and can get you the part(s) you need quickly! Our staff is knowledgeable and has decades of experience in the RV industry. You can feel comfortable buying from us. We have a great reputation in the RV industry.
Description
Shipping
All orders are usually shipped within 24 hours Monday - Friday 8am - 5pm. We do not offer expedited shipping unless *you* provide us with a UPS (only) shipping label.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
Unless otherwise noted, the rate charged for shipping of your order is based on the weight of your products and your delivery address. Before the final checkout page, you will be shown what the cost of shipping will be. You will have a chance to cancel your order at this time.
Back Orders
If an item goes on back order, we will ship what we have in stock at the time of your order. When the item becomes available we will ship you the rest of your order.
Payment Info
A payment is considered "cleared" after the money from the buyer has been deposited into the seller’s account. Please note, if you pay via PayPal, the payment may clear immediately.
Return Policy
Purchases made for diagnosing a problem, especially electrical, are not returnable. If you have installed any part, and it shows sign of wear or use, it’s not returnable. However, if your item is DOA, contact us within 3 days of receipt and we’ll replace it. We do allow returns within 14 days except for the aforementioned. All items must be unused, never been installed, and in its original packaging for an exchange or refund of your purchase price (minus restocking fee) & not including shipping. All returns are inspected and serial numbers matched if applicable. We place specific markings on our items to ensure they came from our warehouse. Please message us to obtain an RMA number before returning your item(s), even when utilizing the auto-return process in Ebay. ALL returns with an RMA are subject to a 10% restocking fee. Returns without an RMA number will be subject to a 20% restock fee. Return shipping to us is handled by the buyer unless we sent an incorrect part.
We appreciate your business and hope you will come back for all your RV part needs.