If you are happy with the item and our service, please leave us a 5* rating as we value our feedback from every customer and take pride in our eBay seller rating.

If you have any issues regarding your goods please let us know so we can resolve the issue before leaving feedback as we work hard to provide an excellent service for all of our customers.

Return Policy 

Any parts returned under warranty will not be exchanged/refunded if found to be tampered with or stripped. If a part is reported to be faulty or broken, we will only give a refund or replacement once we have received the old unit back and tested it. 

Items incorrectly ordered or no longer required will subject to a 20% surcharge; also the buyer will be responsible for all the shipping costs .In the rare occasion if we have sent an incorrect item or if there is an error in our listing the buyer needs to contact us immediately to resolve this issue.  


 PLEASE EXAMINE PARCELS WELL BEFORE SIGNING.





***PLEASE NOTE ***
PLEASE BE AWARE THAT ALL DSG GEARBOXES WILL REQUIRE PROGRAMMING TO YOUR VEHICLE AS PART OF THE INSTALLATION PROCESS BY A QUALIFIED TECHNICIAN USING TO CORRECT EQUIPMENT. IF YOU ARE UNSURE REQUIRE ANY FURTHER INFORMATION PLEASE INQUIRE PRIOR TO PURCHASE

COMPATIBILITY

Please note that once the item is purchased we may require the registration of your vehicle in order for us to double check the compatibility of the part to your car. This is so we can ensure you are getting the right part and that it will fit to your vehicle. If we feel that a compatibility check is required then we will request your registration through eBay messages. Responding to this message promptly will allow us to check compatibility and then dispatch the item as soon as possible.

Our couriers do not deliver on a Saturday as part of their next day service (Saturday delivery is possible at additional cost to the buyer), if eBay shows this as the expected delivery date, this will be with you the following Monday.

All our goods listed are in stock and ready for dispatch. We use DPD and Pallet delivery companies, we will take care packaging your item to reduce the risk of damage in transit.


PLEASE NOTE: Any postage included in our listings is for the mainland UK and does not include the postcodes listed below. These are Special Domestic Regions. The buyer must contact us for a quote before paying for the items. Items will not be shipped unless the correct postage has been paid for the destination post code.

Region
Postcode
Channel Islands
All postcodes containing GY and JE
Isle of Man
All postcodes containing IM
Scilly Isles
TR21-TR25
Scottish Islands

HS1-HS9
IV41-IV49 / IV51 / IV55-IV56
KW15-KW17 / KA27-KA28
PA20 / PA41-PA49 / PA60-PA78
PH42-PH44
ZE1-ZE3

Scottish Highlands

KW1-KW14
IV1-IV40 / IV52-IV54 / IV63
PA21-PA38 / PA80
PH15-PH26 / PH30-PH41 / PH49-PH50

Northern Ireland
All postcodes containing BT
Isle of Wight
PO30-PO41
Aberdeen
There is some AB postcodes that are
exempt from the free UK Mainland postage
Other
Anywhere other than the mainland UK
and not mentioned in this table