Contact Us:
We're here to assist you! Feel free to reach out to us anytime through eBay messages if you have questions, comments, or product requests. Your satisfaction is our priority, and we aim to respond within 24 hours to address your inquiries. Don't hesitate to contact us with any concerns or queries – we're here to help ensure you're completely satisfied with your purchase.
Payment:
We accept all payments through eBay's preferred payment method for your convenience.
Shipping:
We offer reliable shipping options to get your products to you in a timely manner:
- Default Shipping Method: Our default shipping method is Royal Mail 2nd class.
- Free UK Shipping: Enjoy free shipping within the UK via Second Class.
- First-Class Delivery: If you prefer expedited shipping, you can opt for our first-class delivery, which typically arrives within 1-2 days (postage paid by the customer).
- Normal Delivery: Our standard delivery option takes approximately 2-3 days and is free.
- Next Day Delivery: For even faster delivery, choose our Next Day Delivery option, which typically arrives within 24-48 hours (postage paid by the customer).
- International Service: We also offer international shipping, with delivery times typically ranging from 10-15 days, though it may occasionally take longer (postage paid by the customer).
Returns:
We want you to be completely satisfied with your purchase. If you're not happy with the item you received, our return policy is designed to make the process straightforward:
- Return Period: You have 30 days to return the item in its original condition.
- Condition: Please ensure that the return item is in its original packaging and includes any enclosed documentation. Return shipping costs are to be paid by the customer.