***PLANTS PRE ORDER FOR DISPATCH MID MAY 2015*** 

SELLING FAST LIMITED QUANTITIES AVAILABLE 

TAKE A LOOK AT OUR NEW YOUTUBE VIDEO 

****INCLUDED IS COMPLETE 

GROWING AND CURING GUIDE 

START TO FINISH **** 

TAKE A LOOK AROUND OUR EBAY STORE WE SELL MANY DIFFERENT PLANTS 

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchant ability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help. 

ALL OUR DIGITAL ITEMS ARE TESTED BEFORE DISPATCH AND ATTACHED WITH A SIGNED AND DATED TESTED STICKER OVER THE SEAL OF THE ITEMS PACKAGING. PHOTOGRAPHS OF ALL OUR ITEMS ARE TAKEN UPON DISPATCH AND LOGGED UNTIL ORDER IS COMPLETE AND FEEDBACK LEFT .BECAUSE OF PIRACY AND DIGITAL THEFT OF OUR DIGITAL GOODS WHERE BUYERS ARE TRYING TO RETURN ITEMS AFTER THEY HAVE TAKEN COPIES OF AND USED DIGITAL CONTENT. YOU DO NOT BUY A MUSIC CD FROM A STORE AND TAKE IT BACK AFTER YOU HAVE COPIED IT DO YOU ! SO NO RETURNS ACCEPTED ON DIGITAL GOODS. ANY DAMAGES TO ITEMS BY THE HANDS OF THE POSTAL SERVICE ITEMS WILL BE REPLACED ONCE PROOF OF DAMAGE HAS BEEN GIVEN BY MEANS OF PROVIDING PHOTOS. BY CLICKING "BUY IT NOW " YOU ARE CONFIRMING THAT YOU ARE AWARE OF THE PLANT/ITEM YOU HAVE ORDERED AND HOW TO CARE FOR THE PLANT/ITEM. WE HAVE A NO RETURNS POLICY ON PLANTS DUE TO THE EXTRA STRESS IT WOULD CAUSE THE PLANTS BEING IN THE COURIER SERVICE TWICE SO BY CLICKING "BUY IT NOW" YOU ARE AWARE OF OUR PLANT TERMS OF SALE AND ARE AWARE THAT WE DO NOT ACCEPT RETURNS ON PLANTS. WE DO NOT CHARGE FOR POSTAGE AND OFFER THIS A FREE SERVICE IN THE UK, OCCASIONALLY DAMAGES CAN HAPPEN DURING THE TRANSPORTATION PROCESS OF YOUR PLANTS AND ANY DAMAGES ONCE THE PLANTS ARE IN THE COURIERS CARE ARE BEYOND OUR CONTROL, SHOULD YOUR PARCEL ARRIVE DAMAGED IT IS ADVISABLE TO REPORT THE DAMAGE TO THE COURIER AS PLANTS ARE NOT INSURED BY THE COURIER BUT SHOULD THE EXTERNAL PACKAGING ARRIVE DAMAGED YOU MUST REPORT THIS STRAIGHT AWAY ALONG WITH PHOTOGRAPHIC EVIDENCE OF DAMAGE TO THE PACKAGING SO THAT WE CAN REPORT THE DAMAGES TO THE COURIER. ALL OUR PLANTS ARE WELL WRAPPED IN MANY LAYERS TO PROTECT THEM DURING TRANSPORTATION SO REST ASSURED THAT YOUR PLANTS WILL GET TO YOU IN ONE PEACE. ANY DAMAGE MUST BE REPORTED WITHIN ON DAY OF RECEIPT OF GOODS ALONG WITH EVIDENCE OF DAMAGES OF PLANTS IN ACTUAL PACKAGING. WE CANNOT ACCEPT PHOTOS OF PLANTS THAT HAVE BEEN REMOVED FROM THEIR PACKAGING AS THIS IS NOT AN ACCURATE PHOTO OF PLANTS DAMAGE UPON ARRIVAL. ONCE YOU HAVE PROVIDED INFORMATION MAY SEND REPLACEMENTS AT OUR OWN DISCRETION OF WHICH WE WILL ONLY DO ONCE DUE TO THE ABUSE OF THIS SERVICE. WE CANNOT BE HELD RESPONSIBLE FOR CUSTOMERS CARE OF THE PLANTS AS ALL OUR PLANTS ARE CHECKED AND IN FULL HEALTHY CONDITION WHEN THEY LEAVE FOR THE COURIER, TIME DATE STAMPED PHOTOS OF YOUR ORDER ALONG WITH YOUR TRACKING IDENTIFICATION ARE STORED UNTIL THE PLANTS ARE DELIVERED SO ANY QUERIES ON CONDITION ON PLANTS PRE DELIVERY CAN BE SHOWN. FOR CANCELLATIONS ON PRE ORDER DELIVERY PLANTS THERE WILL BE AN ADMINISTRATION FEE OF £5 WE HAVE HAD TO RESORT TO THIS MEASURE DUE TO INCREASED TIME WASTERS NOT READING THE CLEAR LISTING DESCRIPTIONS ON FOR PRE ORDER PLANTS.ONCE ORDERED THERE IS AN ADMINISTRATION PROCESS AND YOUR PLANTS ARE BOOKED AND LABELED UP FOR YOUR PERSONAL ORDER ALONG WITH SHIPMENT SCHEDULE. THIS PROCESS ALONG WITH ANY CANCELLATION COSTS TIME AND MONEY SO UNFORTUNATELY WE HAVE HAD TO RESORT TO THIS MEASURE . SO BUY CLICKING BUY IT NOW YOU ARE CONFIRMING THAT YOU HAVE READ AND UNDERSTOOD THE LISTING THE PLANT YOU ARE PURCHASING AND THE FULL TERMS AND CONDITIONS OF THE SALE . 

Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer and exceptions . 

See return policy and terms of service for Click & Collect 

About Us 

Payment 

Shipping 

Terms 

Returns 

Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost. 

You may also be interested in..... 

IF YOUR UNSURE WHAT YOU ARE PURCHASING PLEASE CONTACT US FIRST BEFORE ORDERING AS WE HAVE A 

NO RETURNS POLICY ON LIVE PLANTS DUE TO THE EXTRA STRESS ON THE PLANTS ANY DAMAGE MUST BE REPORTED ON DELIVERY DAY ALONG WITH PHOTOS OF ANY DAMAGE ( PLEASE SEE TERMS) 

why not try our lucky dip READY PLUGS 

CHECK OUT OUR EBAY STORE 

FREE DELIVERY SERVICE ONALL ITEMS IN THE UK 

TERMS OF SALE – NO RETURNSACCEPTED 

ON PERISHABLE PLANTS / DIGITAL ITEMS 

IF YOU CLICK BUY IT NOWYOU ARE AGREEING TO THE TERMS OF SALE 

By clicking "buy it now " you are confirming that you are aware ofthe plant/item you have ordered and how to care for the plant/item. 

DIGITAL GOODS (DVD/CD’S/DIGITAL DATA ) All our digital items are testedbefore dispatch and attached with a signed and dated tested sticker over theseal of the items packaging. Photographs of all our items are taken upondispatch and logged until order is complete and feedback left Because of piracyand digital theft of our digital goods where buyers are trying to return itemsafter they have taken copies of and used digital content. You do not buy amusic cd from a store and take it back after you have copied it do you ! So NO RETURNS accepted on digital goods. (doareplacements) 

DAMAGES - Any damagesto items by the hands of the postal service items will be replaced once proofof damage has been given by means of providing PHOTOS of items in original packaging(all damaged on arrival items will be replaced ). 

PLANTS –All plants are sent Royal Mail first class and normally arrive next day. Larger items such as fruit trees are sent via courier service due to size .we have a no returns policy on plantsdue to the extra stress it would cause the plants being in the courier servicetwice so by clicking "buy it now" you are aware of our plant terms ofsale and are aware that we do not accept returns on plants. 

We DO NOT chargefor postage and offer this a FREE SERVICE IN THE UK, occasionally damages canhappen during the transportation process. All damages once the plants are inthe couriers care are beyond our control, should your parcel arrive damaged itis advisable to report the damage to the courier / Royal Mail as plants are notinsured by the courier /Royal Mail but should the external packaging arrivedamaged you must report this. Please message us straight away and we will behappy to help along with photographic evidence of damage to the packaging sothat we can report the damages to the courier/ Royal Mail. At certain times ofthe year your plants may get hot/cold during transportation process of which wehave no control over so cannot be held responsible for any damage due totemperature fluctuations, however we do well pack all our plants so that theyare well protected, but in extreme rare conditions heat/cold damage may be arisk so please take this into consideration when ordering 

All ourplants are well wrapped in many layers to protect them during transportation sorest assured that your plants will get to you in one peace. ALL damages must bereported ON THE DAY of receipt of goods along with evidence (PHOTOS) of damagesof plants in actual packaging. We cannot accept photos of plants that have beenremoved from their packaging as this is not an accurate photo of plants damageupon arrival. Once you have provided the required information we may sendreplacements at our own discretion (providing we have stock) after requiredinformation as per terms of the sale. We cannot be held responsible for customerscare of the plants. All our plants are checked and in a full healthy conditionwhen they leave for the courier/Royal Mail . We take time/ date stamped photos also videorecording of your order .Information along with your tracking identificationare stored until the plants are delivered so any queries on condition/ numbers onplants can be shown via photos and video. 

We cannot beheld responsible if you decide to contact us days after caring for your plantsand you haven’t been able to care for them correctly or if they get eaten byslugs as any care for the plants once you receive them is beyond our control.We are HAPPY offer advice if you need information on how to care for yourplants. 

By clickingbuy it now you are confirming that you have read and understood the listing .You are aware of how to care for the plant you are purchasing and that we don’taccept returns on plants or digital items and that you understand the fullterms and conditions of the sale. 

Delivery Dispatch Days 

Due to increased demand on orders we have had to cut down on our delivery days to 3 days a week 

orders will be processed on the day of purchase and sent the next working day first class delivery (excludes weekends) 

Dispatch Days are as follows - Monday / Wednesday/ Thursday 

Closed for order processing - Tuesday / Friday / Saturday/ Sunday 

However you can contact us 7 days a week Monday to Sunday and we are happy to help anytime night or day.