Please note that we only accept paypal payments.
We aim to ship all items ordered pre 3pm (weekdays) the same day via either royal mail or courier dependent on the service selected at checkout. To guarantee a quick delivery we would recommend selecting either 'royal mail tracked' or 'special delivery' at checkout.
We accept unwanted returns for any reason within 45 days of purchase – with the exception of Wigs, hosiery, make up, underwear and headsets (Bluetooth and Corded) for health and hygiene reasons. We will fully refund the purchase price of any unwanted return, however return postage cost will not be refunded.
Any genuinely faulty items can also be returned within 45 days whereupon they will be inspected and refunded if found faulty. We will also refund any return postage where the item is found to be faulty within 60 days.
Any returns from within the UK must be returned via the ebay managed returns process. Simply find the item you wish to return from within the 'My ebay' section of your account and follow the returns process.
If the item is not as described in the listing then please follow the ebay managed returns process and we will refund/replace accordingly.
If you are buying from outside the UK please contact us via the ebay messaging service to arrange the return of the item.
We are a UK based family business established in 2005 offering exceptional quality items at highly competitive prices. Every item is carefully packaged to ensure safe shipment to you, and is shipped directly from our warehouse in Cheshire. Enjoy your visit and thanks for taking the time to explore the shop, if you have any questions please contact one of our highly experienced customer support team who will be only too happy to help!
Please contact us for any enquiries or after sales issues regarding your order and we will endeavour to solve your query. We are open Monday-Friday 9am-5pm by phone or email us via the ebay messaging system.
We reply to all questions within 24 working hours (weekdays), normally much sooner. Please send your queries through the ebay messaging system.
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