SHIPPING:
-ALL ORDER’S WILL BE PROCESSED AND SHIPPED AS SOON AS PAYMENT HAS BEEN POSTED TO US BY EBAY and PAYPAL.
-WE OFFER SAME DAY SHIPPING ON ALL VERIFIED CONFIRMED ORDER’S PROVIDED TO US BY EBAY and PAYPAL.
-WE ONLY SHIPPED OUR MERCHANDISE TO CONFIRMED and VERIFIED ADDRESS “ONLY” THAT IS PROVIDED TO US BY EBAY and PAYPAL.
-TO ALL OUR VALUED CUSTOMER'S IN HAWAII, ALASKA, CANADA & PUERTO RICO. PLEASE EMAIL US TOGETHER WITH YOUR POSTAL CODE TO GET AN ACCURATE SHIPPING RATE FROM EITHER UPS or USPS. (ADDITIONAL SHIPPING CHARGE WILL BE APPLIED)
**ADDITIONAL SHIPPING RATES WILL BE ALSO CHARGE FOR:
APO / FPO OR ANY MILITARY ADDRESS
P.O. BOX ADDRESS
-PLEASE EMAIL US ALONG WITH YOUR POSTAL CODE TO GET ACCURATE SHIPPING RATE TOWARD’S USPS ONLY.
** WE DO NOT SHIP INTERNATIONALLY ANY LONGER EXCEPT CANADA FOR FRAUD REASON’S ANDWARRANTY ISSUES**
**WE USED**
-UPS FOR STANDARD SHIPPING (1-5 Business day’s)
-USPS FOR PRIORITY SHIPPING (1-3 Business day’s)
FOR FASTER SHIPPING:
PLEASE EMAIL US TOGETHER WITH YOUR ADDRESS & POSTAL CODE IN ORDER FOR US TO GIVE YOU AN ACCURATE QUOTE FOR,
NEXT DAY AIR SERVICE (UPS & USPS)
2ND DAY AIR (UPS ONLY)
3 DAY SHIPPING (UPS & USPS)
TAX:
-WE CHARGE 8% CALIFORNIA RESIDENCE ONLY.
TAX WILL BE APPLIED AUTOMATICALLY FOR CA RESIDENCE ONLY.
RETURN POLICY:
-WE OFFER 1 YEAR SOUND SECURITY ONLINE WARRANTY ON ALL OUR LISTED PRODUCT’S ON EBAY TOWARD’S REPAIR ONLY. HOWEVER, DOA ITEM’S (DEFECTIVE ON ARRIVAL) ARE COVERED BY WARRANTY AND MUST BE RETURNED TO OUR COMPANY WITHIN 10 BUSINESS DAYS FOR EXCHANGED or REPAIR ONLY AND PLEASE EMAIL US AND STATE A DETAILED DESCRIPTION OF THE PROBLEM BEFORE SENDING THE UNIT IN BACK TO SOUND & SECURITY.
-WE DON’T ACCEPT RETURN’S BUT HOWEVER, IF THE UNIT IS DEFECTIVE OUT OF THE BOX, PLEASE EMAIL OUR COMPANY A.S.A.P. SO WE CAN TRY THE BEST WE COULD TO HELP YOU TROUBLE SHOOT THE PROBLEM BEFORE SENDING THE UNIT BACK TO SOUND & SECURITY AND TURNS OUT THAT THERE’S NOTHING WRONG WITH THE UNIT BY THIS ROUTE WE WOULD BE ABLE TO SAVED US TIME AND MONEY BY A SIMPLY COMMUNICATION.
D.O.A. ITEM’S RETURNED MUST BE COMPLETE! THE WAY WE SHIPPED IT TO YOU AND COMPLETE WITH ALL THE NECESSARY ACCESSORIES AND PLASTIC COVERINGS THAT CAME WITH THE UNIT.
CUSTOMER IS RESPONSIBLE TO COVER SHIPPING COST TO RETURN THE PRODUCT BACK TO OUR COMPANY AS WE WILL COVER FOR SHIPPING and HANDLING FOR REPLACEMENT or REPAIRED UNIT.
PROCESSING DEFECTIVE ITEM:
-GIVE US AT LEAST 1 BUSINESS DAYS TO EVALUATE AND INSPECT THE DEFECTIVE UNIT.
-OUR TECHNICIAN MUST CONDUCT A THOROUGH INSPECTION AND BENCH TEST’S THE RETURNED DEFECTIVE UNIT TO MAKE SURE THE REASON BEHIND THE PROBLEM OF SAID UNIT. AFTER ASSESSMENT, WE WILL NOTIFY YOU VIA EMAIL or WE WILL CALL YOU THE STEPS AND PROCEDURES THAT WILL TAKE PLACE AND PROCEED WITH EITHER EXCHANGED or REPAIR THE UNIT.
REMINDER:
PHYSICALLY ABUSED/DAMAGED RETURNED ITEM’S AND LIQUID DAMAGED ITEM WILL NOT BE ACCEPTED AND THEREFORE, 1 YEAR WARRANTY WILL BE VOIDED AND UNIT WILL BE RETURNED TO YOU AS REFUSED PACKAGED “AS-IS” WITH A DETAILED MESSAGE WHY WE REFUSED THE PACKAGE.
DISCLAIMER:
Sound Security Online is not anyway affiliated with SONY,ALPINE,KENWOOD,INFINITY,JVC,KICKER,JL AUDIO,ROCKFORD FOSGATE,AUDIO CONTROL,PIONEER,AUTOPAGE,AUDIOVOX & VIPER nor do they represent themselves as their authorized distributor. Merchandise offered in this website is strictly parallel merchandise and carries Sound Security Online warranty only. Their name and trademark is for trademark recognition purpose only. Sound Security Online is not using logo nor they intent to free ride on their trademark.