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Introducing the iGreet 2LPro Digital Receptionist and Music On Hold system, perfect for both PBX and ordinary landline phones. This top-of-the-line system from Invotel features a sleek design and advanced technology to enhance your office communication. With its user-friendly interface, the iGreet 2LPro allows for easy call handling and customization. Plus, its high-quality music on hold feature ensures that callers are entertained and informed while waiting for their call to be answered. Made in the United States and with no modifications, this system is a must-have for any business looking to improve their communication capabilities.
Now you can let the "Auto Answer" function answer the call with a Greeting 1st then keep the caller in music /message on hold until you can handle the call. This is the best image for your customers while eliminating stress to place the current call on hold & eliminating the ringing stress.
This "Automatic Answering" capability answers any ringing line and takes the calls to "music/message on hold" until you are able to handle that call with no interruption on your other task or call.
Studies show most callers do not like to leave a message when calling but they do not mind staying on hold a few minutes longer to be connected to a live representative!,
Other Auto Attendant machines ring an extension only or immediately take a message, they can not “hold the call” for as long as needed, in contrast iGreet machine greets and then moves the call to a pleasant “music on hold environment”- just like you would and that is the key difference – calls and rings are managed – your choice of reminder rings or spoken announcements are played from iGreet built-in speaker or from connected wired speakers or from bluetooth wireless speakers in other rooms, in a pleasant controllable setting without stress until all calls are picked up live..
Easy programming – easily set number of rings to answer the calls from 1 to 6 rings, set office hours plus more
Easy out of office - by turning the “Auto Answer” OFF via simple IN/OUT button – messages can be placed into your answering machine or voice mail when you are not in office, There is also the smart mode which lets you just program your office hours to fully automate your office reception hours..
Immediate Transfer - once the calls are picked up by you, the device transfers the calls to your telephone and you can place them back on hold with music/message if needed – there is no delay even if device just took the call!.
Auto start from beginning feature allows your greeting be played first every time a call is answered. A greeting example could be:.
Thank you for calling ABC company…your call is very important to us …please hold-on for the next available representative! followed by the on-hold music and messages..
Benefits of Auto Answer function:
The “Auto Answer” is like a receptionist to remove the ringing stress brought on when lines are ringing, by allowing the device to answer the calls at a pre specified number of rings or at specific lines like L2 , you provide a means to handle the overflow calls more efficiently..
Another benefit of “Auto Answer” is the good image it projects upon your company, since the customers have already heard a greeting in a professional male or female voice (or your own custom .mp3 message if you have loaded one into the USB flash drive), then upon answering the line you can simply answer with your name instead of a long introduction. The introduction was already provided in the greeting while holding!.
Another benefit of the “Auto Answer” function is to target unwanted “telemarketer calls zapping“. This is a feature that is beneficial and works because the device holds the line internally while sending a signal to the line, the telemarketer equipment then will hang up before the device announce the reminder..
Similar to an “auto pilot” function in a airplane-you may turn "Auto Answer" OFF via a slide switch and then answer the calls live and use the device just as a “music/message on hold” or leave it ON and answer the calls live in this case the device immediately connects the calls to you even if it just took it; or set the number of rings high like 4 or 6 rings and answer the calls live, but if you could not answer a ringing line because you were on another call and did not want to interrupt the customer you can relax that iGreet will answer that ringing line for you until you are able to handle it.
The iGreet has an integrated analog adapter circuit which allows it to provide on-hold audio content to ordinary 1-4 line analog phones and digital cordless phones and the popular “KSU-less” 2-4 line corded or cordless phone systems. In addition it works on PBX and key system phones just install it at the KSU. iGreet music on hold activates via Flash button then Hold on any regular 1 to 4 line telephones, activates via Hold on some compatible 2 to 4 line phones, activates via Hold on any PBX or system phones on as many lines
Please Note: "Hold Button" activation may be impossible to achieve with some regular phone models, or when using some combinations of landlines with cordless phones in that case device needs to be configured to activate via "Flash".
Free On Hold production — Every iGreet machine ships with a pre loaded USB flash drive with professionally produced voice-over with “company greetings” & “thank you for holding..” in both the standard or “holiday format” in both female or male voices – Ready to play out of the box. In addition there is Free Software download to customize your company name and greeting and messages.
Simple activation To place callers on Hold simply press Flash then Hold, to go back simply return to caller and voice deactivate or press Flash. It can also work just by pressing Hold on many compatible telephone models.
Simple to install 1 minute installation - just connect to one corded phone or to cordless base and all phones and extensions work. for PBX just connect to MOH jack and 2 lines on the main control box.
Simple to update just copy/ paste any MP3 file from your PC to the USB flash drive /SD card - the Included 128MB USB Flash drive is preloaded with over 20 mp3 files and hours of great sounding fully licensed music and messages plus plenty of easy style / rock office music
Customizable easy software: allows quick and customized on-hold audio via your PC
High capacity High quality audio playback & multi-track allows 1000+ hours of playback time (via optional 8GB USB Flash drive)
Sleek and compact ABS plastic enclosure with wall mount capability built to perform in the toughest environments
Audio On-Hold
Built-in speaker
USB /SD slots
Holiday On-Hold
Multi-track
Customization software
Wall Mountable
USB flash drive included
Flash then Hold activation
Hold Button activation
SD card slot
program button
Auto Answer
Auto Attendant
Telemarketer calls zapping
Programmable Ring select
Ring re-start
IN or OUT button
Day and Night modes
Sequencer
Call queuing
Loop -restart
Visual caller reminder
Audible caller reminder
Day mode Auto
Built-in timer
Wireless speaker support
Bluetooth transmitter
Bluetooth speaker
PA system support
Regular 2-4 line Landline phones or PBX phones supported