For over 30 years, Front Row Electronics has been dedicated to getting you the absolute highest quality products, and doing so with our renowned friendly customer service. We are proud to be an authorized dealer of every brand name we carry including Bose, Pioneer, Yamaha, Fender, Shure, QSC, Roland, Zoom and many more.

Front Row Electronics promises to keep you, the customer, our primary concern! The professional customer service agents here will work with you step-by-step to solve any and all issues that may arise with your order. But don't take our word for it - read through any of our almost 28,000 positive reviews and be assured of complete shopping satisfaction with Front Row Electronics. With every purchase, FREE ground shipping is included in our world class customer service. We want to make your online shopping experience with us enjoyable and something you would wish to do again.

This is why we make it our mission to seek out the most popular, cutting edge products for your entertainment, pro audio and business needs. For the best seats in the house, shop with Front Row Electronics!

We only ship to the Continental U.S., Alaska, Hawaii, U.S. territories, and Puerto Rico. FrontRow proudly ships to our Armed Forces APO/FPO customers.

Very large and oversized packages such as PA which are required to ship via freight, see product description page. Sorry, we do not ship to post office (P.O.) Boxes, or internationally.

Shipments may not be forwarded from their original destinations.

Shipping Times & Fees
We ship by FedEx or USPS. We usually ship the same business day if the order is received before 3:00 P.M. EST. No orders are processed or shipped on Saturdays or Sundays. Two day shipment service generally excludes Saturdays, Sundays, and holidays. Ground service delivery days are Tuesday-Saturday for home delivery, Monday-Friday for commercial addresses.

See Map for Ground Service Delivery Times. In the event your shipment is delayed by adverse weather, we apologize and thank you for your patience, but please note that shipping charges, if any, are non-refundable. We are not responsible for disruptions within the shipping companies' transportation networks.

In-Store Pickup
Live in the NY Metropolitan Area and need your order today - our store is open Monday to Friday 10-7 and Saturday to Sunday 10-5
Please call to arrange pick-up

We offer a 45 Day return on most new items (60 days for Bose) - please see returns for detailed information
We are Authorized Dealers of all brands we sell

Every item comes with a full manufacturer warranty (unless otherwise stated)

When you purchase an item from Front Row Electronics, you're covered by our 30 Day Satisfaction Guarantee. If an item arrives to you with a factory defect that is unusual, report that defect within 30 days of your purchase date and we will arrange to replace it at no cost to you...we will cover both return shipping and replacement shipping to you.

We want you to be completely happy with your purchase from Front Row Electronics. If you are not satisfied with any product, you may return it for a refund of the purchase price within 45 days (60 for Bose). If your purchase was eligible for Free Shipping, the shipping cost can be deducted from your credit or refund. Returns must be in the complete and original packaging with all accessories and complete documentation (Owner's Manual, warranty card, quick start guides, etc.), show no signs of wear or use, and include a Return Authorization number or be subject to a restocking fee. 

Defective Product Received: In the unlikely event you receive a product that appears defective, please contact us via eBay messages. If, during the first 30 days after you receive the product, we determine that it is defective, we will arrange, at our expense, for a pick up of the product and a replacement of the product.

Service for products after 45 days of receipt (60 for Bose) -- Please contact the manufacturer directly to locate an authorized service center.

Unopened Merchandise may be returned within 45 days of receipt for credit less our initial shipping cost (even if the product was shipped under a free shipping promotion.) An RMA must be obtained (see Important Policies/Procedures for All Returns below.) Customer is responsible for costs of shipping back to us. It must be sent insured and by a traceable means (e.g., UPS) Sorry, we cannot accept COD or freight collect shipments.

Opened Merchandise may be returned within 30 days of receipt for credit less: a 15% restocking fee except where prohibited by law and our initial shipping cost (even if item was shipped under a free shipping promotion.) An RMA must be obtained (see Important Policies/Procedures for All Returns below.) Customer is responsible for costs of shipping back to us. It must be sent insured and by a traceable means (e.g., UPS.) Sorry, we cannot accept COD or freight collect shipments.

Damaged/Lost Shipments: If your shipment (i.e., outer box) arrives damaged, you must note the damage on the carrier's delivery record in accordance with the carrier's policy. Save the merchandise in the original box and packing it arrived in, and notify us immediately to arrange for a carrier inspection and pick up of damaged merchandise.
Important Procedures/Policies For All Returns

IMPORTANT PROCEDURES:

• Please open an RMA request (returned merchandise authorization).
• Please write the RA number on the shipping label and NOT on the product box itself
• Items must be returned in the condition they were received, including all accessories, documentation and packaging materials
• If your package was originally shipped double-boxed, please return the unit(s) double-boxed
• When repacking the product box, avoid using duct tape or other adhesives that can leave a residue
• Please use a shipping method that is trackable, such as FedEx or UPS
• Remember that if your order was shipped for free under our free shipping promo, the cost of outbound shipping will be deducted from your return credit
• We recommend that you insure your package when shipping back to us. Sometimes things get damaged en route, and if that happens, we want you to be covered

We Strive for every purchase to be five-star rated one. Please let us know how we can make yours a five-star rated one too!

Our goal is to make every customer 100% satisfied with their order. When you receive your order take a minute to leave us positive feedback at eBay. Please do not simply leave a neutral/negative feedback if you had an issue with an item. If you are not satisfied, please let us know before leaving feedback. Please send us a message through eBay and let us know how we can earn your satisfaction!

Please know that your positive feedback and 5 star rating on eBay are extremely important to us. The five-star rating system that eBay instituted is also important to the continued success of our business.

Again, we ask that you do not just leave a negative/neutral feedback but contact us via eBay Messages.

When we receive positive feedback from you we will automatically leave positive feedback for you.