We utilize eBay's Hassle-Free Returns and offer a 14-Day Money Back Guarantee.

Copy and Paste the link for additional information: http://pages.ebay.com/buy/hasslefreereturns/ You should expect to receive your refund within a few days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days or same day for Paypal). We do not provide returns on custom items unless it was a mistake on our part.

We offer standard and expedited domestic shipping on all our items. We utilize DHL global mail for standard domestic and international orders and USPS for APO/FPO and expedited domestic orders. Most orders will be shipped in 1-5 business days and will be delivered within 2-8 business days domestically and 1-4 weeks for APO/FPO and international orders. We can ship to virtually any address in the world!

Please note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, eBay will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We do offer combined shipping. In order to receive combined shipping, please add the quantities to your cart and commit to buy, but do not pay. Instead request an invoice from us so we can combine for you. As always, buy 5 more items and receive free shipping!

Payment:

We accept Paypal payments.

Payment is expected within 5 days of purchase, unless prior arrangements have been made. If payment is not received within 7 days a Non-Paying Bidder warning will be filed with eBay.

Custom Items:

On custom orders, you must provide the details requested within 1 business day via eBay message or e-mail. If information is not received within 7 business days, we will refund and cancel your order. No refunds will be accepted on custom items unless it was a mistake on our part.

We do not provide returns on custom patches or port covers unless it was a mistake on our part.