Frequently asked questions
What is dispatch time?
• Orders placed before 2pm (GMT) on a working day are dispatched the same day. All other purchases are dispatched on the next working day.
What is delivery time?
• Most of our products are send by 2nd Class Royal Mail.
Estimated delivery time for UK is 2-3 working days.
Delivery to Europe in 3 to 5 working day and for to the rest of the world in 5 to 7 working days. If in this time you will not receive your purchase please contact us.
Do you accept returns?
• If for any reason you are not happy with the item you have 30 days to return product to us for full refund. Please contact us for more information.
Knowledge
Which side of mirror you need?
Traffic in United Kingdom is Right Hand Drive, which means that steering wheel is on the right side of the car, therefore:
• Driver’s side – Right side – Off Side
• Passenger’s side – Left Side – Near Side – Kerb Side.
If your vehicle is not RHD or you are unsure which side of mirror you need, please remember that we are always here to help!
Heated Mirror
• Heated mirrors have heated system on the mirror that defrosts, or defogs mirror glass.
Convex vs Aspherical Mirrors
• Convex mirrors have a constant radius of curvature across the full surface- usually between 1200 and 1400 mm. This means they are slightly curved to provide a wider field of view.
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Speaking of aspherical mirrors- the inner portion is slightly convex and the outer 20% has a decreasing radius of curvature. This means the field of view is even wider. The transition between the convex and aspheric sections is marked with a line. In Europe, those are the default type of mirrors for both sides.
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If you will have any questions please do not hesitate to contact us.