WE ARE A BRICK AND MORTAR STORE LOCATED IN PLAINFIELD CT OPEN TUES-SAT AFTER 5PM SAT UNTIL 11AM TUES EMAILS CAN NOT BE ANSWERED AND BUSINESS WILL RESUME AS USUAL TUES MORNING. ANY QUESTIONS ASK BEFORE BUYING OR PROBLEMS PLEASE ADVISE STEVE TM0 JMG AAT1 SO WE MAY TRY AND RESOLVE THEM IN A PROFESSIONAL MANNER. IF WE DO NOT RECEIVE THE EMAIL HOW DO WE KNOW THERE IS A PROBLEM. INTERNATIONAL ORDERS CAN TAKE UP TO 4-6 WEEKS FOR DELIVERY DEPENDING ON CUSTOMS OF YOUR COUNTRY PLEASE DO NOT ASK US TO LOWER CUSTOMS VALUES ON ITEMS THE TRACKING INFO IS THE SAME FOR US SO PLEASE DO NOT ASK US TO GO TO OUR POST OFFICE FOR INFO IT CAN BE DONE AT YOUR LOCAL OFFICE. OUR FEEDBACK IS SET ON AUTO REPLY SO IT WILL ONLY RESPOND WHEN WE RECV A POSITIVE 5 STAR IF YOU ARE HAPPY THANKS****ALL RETURNS MUST BE IN THE ORIGINAL UNOPENED PACKAGE NO EXCEPTIONS A RESTOCK WILL APPLY