Postage time and Combine Purchase and Postage
*We send items out every working day. Most items are sent within 24 hours(working day) upon payment. 
*If you need express post, please contact us for the postage. The express service only applies to Auspost next day delivery zone. Please feel
 free to contact us. Thank you.

We can accept Paypal,bank deposit,credit card via phone and cash or EFPOS on pick up.
Please pay for the item through the eBay auction. Just click on the "Pay Now" button from your "My eBay" page to redirect you to checkout, 
or follow
the checkout link that will be sent via email when the auction ends.
Bank detail:
Bank name:   Commonwealth Bank
Account name:  coolcar spare parts
BSB number:   062 347
Account Number:  1043 5481
Please make sure that you specify eBay User ID ONLY in the bank voucher when you deposit money into the above account. Providing ebay 
item number is not enough for identification. The more information, the better.
We appreciate prompt payment and look forward to your business in the future.
Unpaid item will be filed without receiving payment in 20 days from listing ended .
Our items are shipped using the AU POST and FASTWAY.
Ship to the Address listed in your PayPal account, please check out before you pay for the item.
Please allow up to 24 hours(working days) preparation for shipping, although usually item send within 24 hours after payment confirmed
We will not be responsible for item loss because of wrong or undeliverable address.
Delivery time may be longer during Christmas and New Year major business season.
Once a wrong address provided and the parcel is returned to us, if you still want the item, you should undertake the shipping cost for resending.
If you do not want the item to be sent you again, 90% item price will be refunded.

.We warrant our products for 6 months from the date of original purchase under normal, non-commercial use. Replacement items, if issued,
do not restart or in any way extend the warranty period.
.Typically it takes 3-5 business days to process a returned item once it has been received by us. The return credit will be applied to your PayPal
account or your bank account. We will not be responsible for damaged returned merchandise.
.If products are returned to us within 90 days from the purchase day, we will refund or replace any defective product(s). Shipping charges and
return shipping charges are not refundable. Customers are responsible for paying the return shipping charges and we bear the re-sending
charges.
.After 90 days and up to 180 days of purchase, refund request will not be accepted unless a replacement is not available. Customers are
responsible for paying all the shipping charges (including the return and resending ones).
.Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned
merchandise.
.We recommend that you use register post so you have a tracking number.

1) We take feedback as important inspiration in our development of business.We need support from all of you.We'll leave you positive feedback 
after receiving your payment and we sincerely hope that you could leave us positive one as well as FULL DSR Scores if you take the purchase 
to be a nice experience.
2) Leaving negative feedback could not solve problems but communication does.So please contact us first if you're not satisfied with our 
products or service. We will tryour utmost to resolve the issue to our mutual satisfaction.Contact usYour order includes: Your satisfaction is our 
priority. If you need any information or help, please feel free to contact us on eBay. We will reply to your message with 24 hours.

Bussiness Name: Coolcar spare parts
ABN 44217047309
The business runs by a qualified automotive tradesperson, Lic No.135603.