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- Grab it whilst stocks last ! -

Utility keys are used around the home office etc to unlock utility cupboards or bleed radiators etc
Meter box key - triangle shaped key used to unlock electricity meter and gas meter boxesif your gas or electricity provider asks for a reading chances are you will need a key to open the safety box
Radiator bleed keyssmall square key to bleed air out of radiatorsif your heaters arent warming up chances are you have air trapped in the system

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Payment

Shipping

When will I receive my order?

We aim to dispatch within 48-hours, on average delivery takes 3-5 working days although freepost can take upto 10 working days from date of PAYMENT. Once your order is marked as dispatched your tracking number and courier name will be sent via ebay so you can track delivery of your consignment online at any time.

For larger items- the courier requires pre delivery notice. To ensure a smooth delivery, we should encourage customers to enter a valid contact number during checkout. Are you able to deliver outside of the UK?

We offer Global shipping on selected items; however, this service is not free of charge.

Please refer to the "postage and payments" section on the item listing and enter your delivery postcode to confirm eligibility.

The address on my order is wrong, can this be changed?

Unfortunately due to ebay policy we cannot amend delivery addresses once the order has been made. This is to prevent fraud.

I would like my parcel to be left in a secure location, can this be done?

In a case where the customer requests for the goods to be left (without a signature), we will do our best to notify the courier/driver prior to their arrival. We are not liable for any theft/damage/loss that may occur ONCE delivery has taken place. please put this in the notes at checkout.

How do I track my Item?

Once dispatched, your tracking information will be sent to your ebay order directly. You can enter these details online via the courier website.

I have missed my delivery! What will happen now?

Not to worry! The courier will leave a card at the delivery location and re-attempt delivery on the next working day

Returns

Returns postage is to be paid by the buyer

in the event of an error on our behalf do not return the item without contacting us first so we can arrange a resolution.

Returns to be made in an as New Condition

Used items cannot be returned.

Other

My item has reached me damaged/faulty/missing parts, what should I do now?

Mistakes do happen, we advise all customers that any issues must be communicated within 14 working days of the delivery taking place. Please CONTACT US at your earliest convenience by using the contact seller option.

To ensure quick resolution, please attach photos and part numbers (if applicable) on first contact. This can be done using the "attach photos" tab located underneath the message box]

We aim to respond to all emails within 24 hours and will do all we can to resolve any issues as efficiently as possible.

VAT- Applicable to all orders at 20%

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