DUE TO THE DELICATE NATURE OF THESE ELECTRONIC DEVICES, THE NATURE IN WHICH CUSTOMERS SELF INSTALL THESE AND IN MANY TIMES DAMAGE THEM THEMSELVES DUE TO IMPROPER INSTALLATION, WE WILL NOT ACCEPT ANY RETURNS OF THESE ITEMS. ALL WARRANTY, REPAIR OR REPLACEMENTS MUST BE DONE DIRECTLY THROUGH THE MANUFACTURER. WE PROMISE TO SHIP CAREFULLY, UNDAMAGED AND UNOPENED PRODUCTS TO YOU THE CUSTOMER RECEIVED TO US IN THE SAME CONDITION THAT WE RECEIVE THEM FROM THE MANUFACTURER. TECHNICAL QUESTIONS ON THESE ELECTRONIC DEVICES MUST BE DIRECTED TO THE MANUFACTURER CUSTOMER SUPPORT. THOUGH WE DO OUR OWN CUSTOM INSTALLATIONS OF THESE PRODUCTS OURSELVES FOR OUR CUSTOMERS WE ARE NOT DCC OR DCC SOUND DECODER EXPERTS AND WILL NO LONGER PROVIDE TECHNICAL SUPPORT FOR THESE ITEMS. Thank you for choosing Prescott Hobbies and Please let us know if you have any questions on this item or our policies. |