We ship international orders by Hong Kong Post direct from our Hong Kong sales office.
We arrange the shipment within one working day after the payment is cleared by our side as long as buyer's PayPal account is verified or shipping address is confirmed by PayPal.
We do not ship to P.O BOX addresses; please provide non-P.O BOX address and valid phone number for us to avoid delay in shipping.
Attention: Delivery time does not include weekends and public vacations.
We are NOT liable for ANY import tax, customs fee, or customs delay. If the parcel is return back to us due to the buyer's refusal to pay the above fee, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost. Buyer can not cancel the order or request refund based on the above reason.
We only accept payment by PayPal, no pick up available! You can pay by bank card via PayPal. If you could not finish payment within 4 days after you place order, please let us know. Thanks. Thanks for your cooperation in advance.
Warranty Repair Period: 90 Days
Defective Items
In the unlikely event that you receive a product that is not working properly, please inform us with a description of the problem via eBay message or email and we will promptly respond with return information to get your item exchanged or repaired.
Please note:
1. Replacement is available within 30 days of the original date of purchase.
2. Contact us prior to shipping us any returns so we can keep your return information in record. This will enable us to process your returns quickly, and we will provide you a RMA that is required.
Non-defective Return
1. Contact us within 14 days from the original date of purchase.
2. If the returned item is brand new and still factory sealed, we will only charge you the outgoing shipping costs that were paid to get the original item to you.
3. If the item comes back to us in used or open box condition, there will be restocking fee besides the shipping charge.
Return Shipping
We will cover all outgoing shipping costs incurred to ship the item to you for defective return.
The return shipping costs required to ship the item back to us, are always paid by the customer.
Warranty would be invalid for following conditions
1. Damage caused by: accident, misuse, abuse, alteration, improper handling or improper assembly.
2. Damage caused by improper packaging when buyers return the item to us.
3. Item was disassembled or repaired by unauthorized person.