We Specialise in carbon brushes and other power tool spares and accessories.

Please contact us if you are looking for specific carbon brushes.

CANCELLATION, RETURNS & EXCHANGES POLICY

If you wish to cancel an order after delivery, it must be within 30 days and the item must not have been used/opened and in resell-able and working order. If this criteria is met the customer will be fully responsible for shipping the item/items back to us, this is to protect us from any form of collection fee we might experience and upon receipt of goods a refund will be issued should the item be in suitable condition.

All returns must be returned to:

Tool Counter Limited

Flat 26

275 Wick Road

London

E9 5ES

Please include either order number, ebay user ID or ebay item number.

Postage

Postal charges are clearly shown within the listing.

We provide standard Free of charge Royal Mail 1st Class delivery.

We also offer international shipping which will be subject to import duties or other taxes.

Please choose the 1st or 2nd Class Recorded options (if option is available), for a tracked service.

Dispatch

We normally dispatch your order on the Same or Next working day once the payment has been received. The cut-off point is 5pm Mon-Fri.

We do not dispatch on weekends or Public Holidays, items purchased during this time will be dispatched on the following working day.

Once your order has been dispatched, we will contact you by email.

Please allow the stated delivery times in the postage details before contacting us to find out when delivery will take place. Delivery times will vary depending on what services you have chosen.

Collection

Click and collect option is unavailable at the moment.