Details
USA Company / Ship from the U.S.
* In-Stock *
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1. USA Shipping: 2 - 10 business days.
2. International Shipping: 6 - 30 business days. It usually takes 6-14 business days to deliver your package. However, each country's custom clearance time may vary, and it may cause a delay in the delivery time.
2. The buyer will be responsible for the Customs duties if it is needed in your country custom.
We are IFiDEA from eBay.
We are the local U.S. company located in California, selling designer toys and anime collectible statues.
The difference from other sellers that we are located in the U.S. so does the warehouse. So, all the items will be ship out from our warehouse, even Pre-Order items, which means：
1. Reduce the risk of shipping damage.
2. Most of the items will cost less on shipping.
3. Return to our California warehouse shipping costs and speed will be
much lessened than the global return.
4. We receive the returned item earlier, so we can process your refund
sooner. Means get your money back to your bank account more first.
5. In the U.S., communication responds instantly, with no time zone
issue.
6. The domestic U.S. shipping, no need to worry about Customs
Duty/Tariff any more.
All the above are the advantage of buying from IFiDEA.
We aim to provide the most reasonable price on collection items to Collectors and the top services to all buyers.
Welcome to our store,【IFiDEA】, which we are proud to bring you the best buying experience and make you satisfied with IFiDEA.
1. Please add IFiDEA-USA eBay shop to your "My Favorites" list.
If you like our products, we are always striving to offer our customers high product quality, reasonable prices, excellent customer service, and a reliable credit standing.
2. Your feedback is critical to our success! We ask that you leave us a POSITIVE feedback with all 5 STARS in every area of the Detailed Seller Ratings, so that we may be set apart for our competition. 4 out of 5 stars is unacceptable and considered a failure in our market. If you feel that you cannot leave a POSITIVE feedback with all 5 STARS, we will earn it! Please don't hesitate to contact us for any reason; we are here to exceed your expectations. We are very confident in our products and services so that we will leave positive to the buyer. You will gain positive feedback after you paid. Should a problem arise with your order? Please contact us before leaving feedback. We strive to keep all our customers satisfy. Please contact us through eBay "Contact Seller" Link.
3. We aim to provide Top Level Customer Service, so we will try our best to solve any problem.
Contact Us：
1. Working hours：Monday - Saturday ( PDT 9:00 A.M - 6:00 P.M )
2. We are here to help you if you have any questions regarding your order. We handle customer service as the most important task in our daily operation. Remember, we strive to keep all our customers satisfied.
Email: Please use eBay "Contact Seller" Link
(We reply directly back to your email address within 24 hours as soon as possible.)
3. Please contact us before you would like to give neutral or negative feedback.
4. Please, kindly re-sent your email If you do not receive our reply.
2. ETA of Pre-Order is subject to change. The release date may differ to the release date listed on each listing due to potential delays; please consider shipping duration for products to arrive in our warehouse. Please be aware before placing an order, and in unforeseen circumstances, orders may be canceled, and a refund will follow as soon as possible.
3. All product information, release date, estimated shipping and handling are listed on item listings when available.
4. No cancellation allowed as the item will be ordered and paid for to the manufacturer. Forfeit of payment will occur for any cancellations.
5. When you ready to Pre-Order, purchase the item and make a deposit or full payment to secure your copy just like the usual checkout process.
6. Once your payment has been received, a confirmation email will send to you.
7. There may be many instances where products are delayed despite ETA announced on each product listing. However, please be patient with this as some products do take longer than expected to produce. In some unlikely events (i.e., manufacturer cancellation; unable to fulfill the order), you can be fully assured that a 100% refund will be credited back to your account no arguments. Once again, the Pre-Order item is under allocation. There is a risk/possibility that the manufacturer might not fulfill our stock. Only Pre-Order this at your discretion.
8. An email with any queries, we're more than happy to answer each one of them.
9. Once the item is in stock in the U.S., you will be notified to pay for the shipping charge (Restocking fee). Once your restocking payment has been received, a confirmation email will send to you, and the item will be shipped out to your PayPal address that you paid your invoice on. Email notification and the tracking number will be sent out right away.
10. The image shown is the prototype. The final product is subject to change without prior notice.
2. All items are guaranteed to be original.
3. Please be aware sometimes the final product may differ from original pictures due to manufacturer change of mind/design to cater better for the public.
Disclaimer: We cannot guarantee the condition of the box and item. Figures are mass-produced. As a result, variations occur during the manufacturing process. These variations can include creases, dents, or scuff marks on the packaging. While I wish everyone could receive a pristine box, it isn’t always the case.
Terms of sales ( Return & Refund )
1. Please contact us and mail it back within 7 days after receipt. If the item found defective on arriving (DOA), you should report such an issue within 7 days and return the item to us within 14 days for EXCHANGE of the same item. Return MUST contains all original item packaging, eBay item number, and description of the item's problem. If buyers change their minds and like to cancel the order or return a shipped item, please contact us to arrange. The actual shipping fee & re-stocking fee will be applied. Please make sure it is in its original condition (including all the packing materials)
2. The buyer is responsible for return shipping charges.
3. 100% satisfaction guarantee.
But if the item is unlike description for some reason, we will refund you segmental or whole your payment.
