We have several years’ experience in the
automotive components & fasteners market. We offer one of the most
extensive ranges of quality components and fasteners available. We are
constantly adding new products to our store, so follow us!
We really do pride ourselves on offering the
highest levels of customer service. It is important to us that our customers
receive their items through a fast and efficient service. As a leading online
supplier, we are a 5-star online store and offer the absolute best customer
service to ensure that every customer feels they can give us excellent
feedback. If there are any problems, just contact us, then we can try to
resolve any problems for you.
Delivery:
247
Prime Warehouse has a comprehensive stock fulfilment system to ensure that your
products are available and that there are no delays in getting the product to
you. Your products will be sent either same day or next working day after
cleared payment or unless otherwise stated on the listing. We do not process
orders on weekends and holidays.
We
make sure every effort is put in to sending out your order as quickly as
possible – however once the post is collected by Royal Mail/Courier we have no
control them or delivery times over delivery times. With social distancing the
new norm, this can affect their (postal service/couriers’ performance.)
If
you need it quickly, we can provide a courier service, but you will have to
select this from the postage menu, it is an additional cost, alternatively we
sell on amazon,
Outside the UK Overseas customers
We
are not responsible for any import duty that may be levied on your items should
your customs agency decide to levy them
Returns
Policy:
We offer a 60 DAY MONEY BACK GUARANTEE.
However, Items must be returned unused, unfitted with no marks or scratches and
in a resaleable condition.
We provide as accurate descriptions as
possible, measurements and clear pictures to enable to you identify the right
part to purchase with confidence. However, if you are not sure, use google,
chat rooms to make sure you are buying the right parts. Some of the items we
sell require some mechanical competence and knowledge, we cannot offer fitting
or technical advice as we do not have sight of the application, so you need to
decide if it is the right part and is suitable.
In the unlikely event that you need to return
any item, we will accept any unused items returned up to 60 days from the date
of delivery. Please contact us through eBay. A refund for the purchase price
will be sent if the item is returned unused, not fitted and in the same
condition as it was sent with no marks or scratches.
Items should be returned to us on a tracked
postal service only as we cannot be held responsible if the item is lost in
transit. Upon receipt of the returned item and passing quality control for
resale we will refund the purchase price (exceptions will apply if an item has
been fitted or shows signs of use).
Disclaimer:
We do not accept any loss, damage or expense
claims during the repair fitting process. No fitting instructions are provided
with the product.