Please note that the image shown reflects the image of the product either taken or provided by the manufacturer during the time of uploading the picture. It may slightly differ in colour, packaging or text then the stock we ship as the stocks are refreshed and updated more often then the images.
Delivery Information
We aim to get your ORDER to you as FAST AS POSSIBLE! All orders are dispatched within 24 - 48 hours or sometimes the very same day of receiving your cleared payment. We make sure your order packed professionally & watchfully and dispatched in timely manner. Most of the orders dispatched next working day (except bank holidays). Note: Our Standard P&P is for UK & Mainland only.
SHIPPING
We offer various shipping services: Royal Mail First Class - Delivered 1-3 Working Days Target by Royal Mail from dispatch* Royal Mail Second Class - Delivered 3-5 Working Days Target by Royal Mail from dispatch* Royal Mail collect from us daily, providing proof of collection/postage. Once Royal Mail have collected from us, we have no control over their speeds of service. Please bear this in mind when chasing your order. *Royal Mail will not accept a claim for loss unless 15 working days or more have elapsed since the item was due to be delivered. In the event of a Failed Delivery / Lost Item case, you will need to file a P58 declaration with Royal Mail. Please also note working days do not include WEEKENDS and BANK HOLIDAYS. Payment We accept payments via Pay Pal Only. In case you would like to cancel an order please email us via eBay, if the item has not been dispatched we will refund your money and cancel the order. About us We are a leading supplier deals with wide range of house hold items, Toys and many other items. We believe to provide our customers quality products but at reasonable price, we stock in huge quantities to offer best possible price of the products to our customers. Contact Us We have a dedicated team to answer any queries you may have. Please only email us via eBay or alternatively you can use "Contact Seller" on eBay. All queries replied within 24 hours. Contact us through eBay Messaging and we will reply within 24 hours excluding Weekends & Bank Holidays. eBay cases can take up to 30 days, so come to us first, it's much faster... Returns Our aim is to maintain 100% Customer satisfaction. If for ANY reason you are not happy with your purchase, we will issue a full refund (excluding P&P or delivery charge) upon receipt of the returned goods, no questions asked. All items must be unused and in original undamaged packaging. If the product returned is not in a resalable condition or the packaging is damaged, we reserve the right to refuse a refund on the item or deduct 20% from the original purchase price paid. We will refund your original delivery charge when a product is faulty or damaged and replacement is not available. Contact us through eBay Messaging and we will try to reply within 24 hours excluding Weekends & Bank Holidays. eBay cases can take up to 30 days, so come to us first, it's much faster... You can cancel your order within 14 days of receipt of goods. Please obtain a Returns Authorisation Number from us prior to returning your item. This can be obtained by contacting us through eBay Messages. Return postal / carriage charges will be paid by you as the buyer. Feedback We leave feedback for all our customers soon after payment has been made. After you have received your order and are happy with our service, Please leave us Positive Feedback and a 5 Star Detailed Seller Rating. If you are not completely satisfied with any aspect of your order, please contact us before anything else. We work hard to deliver 100% customer satisfaction, putting you, our customer first. BUY WITH CONFIDENCE PAYMENT We accept payment by PayPal only. Please note that paying by e-Cheque through PayPal can delay your shipment by up to two weeks while payment clears through the PayPal system (check with PayPal on the expected clearance date). Once your eCheque payment clears, your item will be dispatched to you within 1 working day.
SHIPMENT
All orders will be dispatched within 1 working day after receiving the payment through Royal Mail 2nd class delivery (3-7 working days) and 1st class delivery (2-3 working days) signed. For same day dispatch, please place the order before 03:00 pm. Orders after 03:00 pm, will be shipped next working day. Please note that our Standard P&P is for Mainland UK only. For British Isles, Scottish Isles, Highland, Northern Ireland, please contact us for quoutation for heavier items. Our P&P costs include delivery charges, packaging, and handling fees; not just the cost of the postage stamp. Winning an item constitutes your acceptance of this. TERMS OF SALES Most items come with a 12 MONTH MANUFACTURERS WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user. If your item develops a fault due to a manufacturing defect please get in contact with us via eBay. Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt you must return the item by a signed for service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our office. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund will be delayed. ABOUT US We are dedicated on-line business company who provides customer's best satisfaction. CONTACT US Please only email us via eBay. Our Customer Service Staff can only respond to emails from eBay. Emails sent to any other emails addresses cannot be read by them. Email response times are up to 1 working day, so please only send 1 email. It will be answered. More emails just slow the response times. We really want to be the best so please help us by messaging any advice or queries. Leaving low stars and negative feedback doesn't help us become better or deal with any problems so please leave positive feedback and 5 stars. If in the very low chance you feel we don’t deserve it drop us an email and let us help you.