After the material has been installed, Industry Tile is not responsible for any claims. 
We are unable to refund or exchange sample orders. 
Orders more than 200 pounds of tile or flooring may need to be shipped LTL private trucking company with longer shipping times to be expected
Try before you buy. We always recommend purchasing a sample to make sure this product works for your project
We do not ship to Hawaii and Alaska. We do not ship international. All Sample orders are non-refundable.