Holster Fanny Pack compatible with Samsung Galaxy S10+ (DUOS) Belt Bag water-repellent Mobile Phone Case Protective Cover Outdoor black K-S-Trade

FAQ:

How long does the delivery take?
We ship all items on the first working day after the purchase. Within Germany, the products are usually delivered within two to three business days. The shipment to other European countries will take up to three weeks. Unfortunately, there are occasionally delays in delivery, which we can not influence. If you have to wait longer on your shipment, please contact us. We will find a solution to solve the problem together with you.

Why is there no tracking number?
We ship cost as large letter / consignment. This allows us to offer you very attractive purchase prices. Unfortunately, these forms of transmission have no tracking numbers. We assure you, however, that we do everything to ensure you receive your shipment as soon as possible. The shipment of goods is always carried out within one business day.

I have the goods imagined differently. What can I do?
We strive every description as precise as possible. All items are described in detail and with all its properties. Of course, it can occasionally happen that the article does not match your requirements. Please contact us in this case. That makes it possible to reply to quickly to your concern. Satisfied customers are extremely important to us. We will take your request very quickly and find an appropriate solution.

Overall, I am dissatisfied. What can I do now?
Please talk to us. If you are not satisfied for any reason, simply log in with us. We will resolve your concern quickly, personally and accommodating. Please do not give us negative or neutral feedback before we could try to find a solution in your interest.

I want to return the goods. What do I do?
You have of course the right to return the product to us within the indicated timeframe. Please send the items in a stamped envelope to our warehouse. Once the item is received by us, we will immediately refund the purchase price. Please send us the item back in its original packaging and unused.

There is a dispute, which I would like to be solved. Which options do I have?
As of February 15, 2016, the EU Commission prepared a platform for extrajudicial dispute resolution. Consumers is given the opportunity to settle disputes related to your online order without the intervention of a judge. The dispute resolution platform is reachable under the external link www.ec.europa.eu/consumers/odr/.