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COLIGHTLED
Product Description
1.We can ONLY accept payment through PayPal.Item can only be shipped out when all payment is cleared.
2.If you want to change the shipping address, please contact us via ebay messages ASAP before shipment .
1.Our orders are usually shipped within 2 business day (excludes weekends and public holidays) after cleared payment by express fast shipping.
2.We offer Yodel, Hermes and Royal mail for UK local shipping .As for the international shipping ,main carrier we are cooperating now are SpeedPAK, FedEx, DHL ,UPS.
3.International buyers please note:
①Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties.
②Please confirm with your country's customs office how much these additional costs are before purchasing.
1.We will provide 5-year warranty.Products can be returned. But if the products didn't have any problems, buyer should pay for the return shipping cost. Return products must also be in its original condition: including box, packaging and all other accessories.
2.Buyer has 30 days to return the item from the date the item was received.If you would like to Exchanges, please contact us via ebay message and inform us of the reasons or problems so that we will improve our service.
3.If you received an incorrect, damaged, defective or item not as described, please contact us for a partial/full refund or replacement on our cost.
1.Our office hours are Mon-Fri 9:00am - 6:00pm(GMT+8).
2.Please email us for any problems,we will response you as soon as possible when we see your email. We hope you can enjoy your shopping experience within our shop. Your satisfaction is always our first priority.
1.We will be very appreciated if you leave us a 5 star positive feedback basing on your satisfaction with our commodity and service.And we will do the same for you within 24 hours or more sooner.
2.Negative feedback will not help resolve any problems you have.if you have any problems ,please contact us via ebay message before leaving negative feedback, our customer service specialist will make best effort to help you with the issues.
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