Item Description

UPDATE: Recently added >> You can have your own picture of your dog on the mousemat, if you don't want any of the cartoon ones. Just scroll to the bottom of the "breed" dropdown and choose the "Ill send my picture" option.

Then leave the name your dog in the personalisation box (if you don;t want a name, just type NO NAME)

Then checkout.

Once you have checked out, send your picture to us via ebay messages.

It costs a little more for your own picture as it takes us longer to do

These are fun mousemats that would be  a great gift for someone, or just a gift to yourself, in recognition of your dog

There are over 50 breeds to choose from

Each mousemat has a cartoon dog, "peeking" over a wall, with the sky and clouds in the background

Just choose your breed and in the personalisation box, type the name of your dog

That name will appear under the cartoon dog




Dispatch / Delivery Information

 

Items are dispatched within 1 working day. If ordered before 2pm, I will attempt to get any purchase out the same day, but this is not guaranteed. If after 2pm, your item will be dispatched the following working day (Saturday, Sunday, Bank Holidays are not working days). I use Royal Mail, Hermes, Yodel and other couriers. The courier/carrier used depends on the size and weight of the item. The carrier will be shown in the "postage details" of each listing. The delivery dates shown are ESTIMATES supplied by ebay. They are not always accurate. Always bear in mind that if you want guaranteed next day delivery, you need to purchase "express delivery" when paying for your item. If purchased after 2pm, the item may not be dispatched until the following day, even when "express delivery" is chosen. If in doubt, send an ebay message, asking when your item can be dispatched. Some items can only be made once you have supplied certain details. For example, opening / closing times on a shop sign or a name for a campervan etc. If you don't supply them at checkout, your purchase will be delayed. I can only dispatch a name for instance, if you tell me it. Otherwise, I will need to contact you and wait for your reply, delaying the process. Items must be dispatched to the name and address that is shown by ebay and paypal. Collect in person is not normally offered on any listing.

Returns

 

 

If you wish to return an item, please contact me through ebay messages. If you receive a colour that you decide is not what you want or you have simply changed your mind and want a refund, let me know. You will be responsible for the return postage cost. If you have received a faulty item or an item that has been sent in the wrong colour or even a spelling mistake, let me know as soon as you can. In many cases, there will be no need to return the item, a replacement will be sent. Some items would need to be returned, but contact me for further details and we will sort it out. Any return postage cost for a faulty item, will be my responsibility and would be arranged by messages. These return procedures are valid for 60 DAYS from the day you RECEIVE the item