We are happy to enclose a COA (Certificate of
Authenticity). Some words of caution about COA’s: Do not let them
become a substitute for learning about the specimens. We have been working with
fossils and minerals for many years, and we have seen hundreds of very
nice-looking COA’s, some that are wrong, mis-describing a specimen. In
addition, the person selling the item is often the one who writes the COA
(potential conflict of interest). Finally, a COA, without a photo of the exact
item on the COA itself, is worthless, as it can later be placed next
to any other fossil or mineral. We suggest that in addition to
relying on a COA, that people read and study the subject.
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IMPORTANT: If you are not satisfied with your order, please
contact us, and let us make it right, before giving any feedback. We
want to make sure you are fairly treated by us always.
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We cordially invite you to visit our store, and see items
and fossils ranging from budget to world-class.
You will receive the exact item described and photographed, unless
clearly stated otherwise.
If you like what we have to offer, PLEASE favorite us! It is the
easiest way for you to look us up.
COMBINED SHIPPING: We make every effort to combine
shipping costs and we refund any overpayment back to you, on the same day we
ship the item. We have given hundreds of partial refunds for
combined shipping savings. We will do our best to combine purchases
to save shipping costs. In some cases, that is easy, in some cases, not so
much. Our items are of vastly different sizes and weights, but we do
not use shipping as a profit center. We would rather refund the
shipping overpayment back to you, and have a happy buyer.
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We will only guarantee items shipped within the United
States. We are not responsible if the buyer reships it anywhere
else, after receiving it from us. If you take it out of the United
States, you are on your own.
Return Policy: If you are not satisfied with your
item, please contact us within 72 hours of receiving the item. We'll
refund your purchase price, minus shipping charges, upon safe return of the
item in original condition (item cannot be altered or damaged) within 30 days
of buyer’s receipt of item. Failure to contact us within 72 hours of receipt of
item, voids this offer. Buyer is responsible for all return shipping
charges.
You may see a sentence
regarding ?Signature Required? above. The paragraph below is the most up-to-date on this subject.
Signature upon delivery:
We may decide it is best to put a "Signature Required" on a shipment,
of any size or price. If it is important to you that you do, or do not, want to receive a Signature Required, please
let us know at time of purchase. Any item over $200, you can expect a Signature
required.