Deliveries:
a) RingMaster aims to arrange shipment of all ‘in stock’ items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers or we are experiencing a high volume of orders. Some items may be unavailable and the current stock status is approximate. RingMaster are not able to supply dates our suppliers may get an item in stock.
b) The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation.
c) You can keep track of your order status yourself on-line with the order tracking facility on your account page.
d) If your delivery address is outside of Great Britain, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; RingMaster advises each customer to contact their local customs office for further information.
e) Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
f) We use a number of third party delivery agents to ensure your orders are delivered to you as quickly as possible. Any losses after the item has been dispatched from our website must be reported to us.
g) For deliveries before a UK bank holiday, we recommend that you order in advance. For Christmas deliveries, we recommend that you order by the 18th December. During holiday periods, we will endeavour to dispatch all ‘in stock’ orders within 24 hours, however we cannot guarantee delivery as the post may be delayed in your area.
h) We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
i) All next day delivery items will be dispatched on the same day provided the order has been made before 2:00 pm. Orders made after 2:00 pm will be dispatched on next day. Any order made after 2:00pm on a Thursday and orders on Friday until 2:00pm for next day delivery will be dispatched on Friday and will be delivered on Monday. Any orders that need delivered on a Saturday will incur an extra charge of £12.00.
j) Free delivery is is valid only within UK. Any orders from outside UK will be subjected to delivery charges based on the country destination.
Cancellations:
a) You may cancel the contract at any time but no later than 7 working days after the day you received the product by Sending the notice of cancellation by email ensuring that you quote your name, address and order reference number.
b) We cannot cancel your order if you are unable to provide us with proof of purchase or if we believe that that you have made use of the Product(s).
