**Per State law:
Beauty /Skincare products may NOT be returned if they are opened or used!
Our Product Guarantee
All of our products are Authentic
Products are brand new, fresh, & are in their original packaging.
The product will be shipped to you exactly as it is manufactured.
Some products are manufactured with internal or external seals while some manufacturers do not include seals on their products.
Some products come with boxes, some do not, that is the way they come to us from the manufacturer
Products Have NEVER been opened, used or tested
We do not sell overstocks or expired product.
Official Business Summary:
Please note per State Law:
Beauty nor Skincare products may be returned if they are opened or used!
- Buyer agrees that they will not hold seller responsible in anyway in regards to feedback, or questions regarding any product that comes without a box or seal.
- The Seller assumes no responsibility if buyer has a reaction to product purchased. Product is not produced, nor manufactured, by seller.
- Seller assumes no responsibility for efficacy of product or any possible skin reaction
- We are not, nor claim to be, a representative of, or affiliated in any way, with the manufacturer.
- If buyer is not satisfied with the product/products received, the buyer MUST contact seller to discuss any problems or questions PRIOR to leaving any feedback
It is the Buyer's responsibility to follow up that their package is received in a timely manner. If the buyer does not receive their package; the buyer needs to contact the seller to track the package, or buyer should check the status of package via the tracking number which is sent to them from the seller.
Seller cannot be held responsible if the buyer takes longer then the stated time above, from 3 day receiving date to report the problem. If this should occur, buyer agrees that they cannot give negative feedback to seller, nor, hold seller responsible for anything until the investigation is concluded, which can take an undefined amount of time
Shipping :
- Shipping time is normally within the next day (depending when your order is received)
- Days are business days (Monday through Friday). Holidays are not considered business days.
- All orders placed after 5 PM EST are considered purchases for the next business day. Please take this into consideration when placing your order and before contacting us to find out when your order is being shipped.
- When orders are shipped, we send out an Email with shipping information. If you do not receive an email, please contact us. There have been times when there are glitches in the system, but, it is the buyer’s responsibility to inform us since we are unaware if this should happen
- Please note that USPS website may not show any tracking updates until the time of delivery.
- Shipping times do vary per location
- The Estimated delivery times displayed at time of order are approximate delivery times only
- Per USPS Website:
- Ground Advantage mail can take 5-7 Business Days
- Priority Mail 2-5 Business Days
- If you need your order expedited please inform us at the time your order is placed!!!
Products Arriving Damaged :
- If product is damaged, seller will request a picture of the damaged product. Please note the picture MUST include all pertinent information such as: damaged item, the condition of the package when received,. A few photos of each are required.
- By simply telling the seller that the product was damaged will not be acceptable for a return.
- If your product is not within the boundary of manufacturer defect nor shipping errors when received, we reserve the right to challenge the return
- All items will be inspected prior to refund being issued.
- We are very serious against false claims. Any attempts with intend to manipulate our system will result in appropriate repercussions.
We Can Make a Mistake..we are Human...
- If seller should send incorrect product ; buyer must notify seller within 3 days of receipt of product
- Buyer cannot open, or use the product ;the buyer will be charged up to 50% off Refund
- Per State law: No Beauty nor Skincare products may be returned if they are opened or used!
Returns:
Per State Law:
Beauty or Skincare products may NOT be returned if they are opened or used!
We accept returns or exchanges on any unopened, unused products. If you wish to return your unopened, unused, product, please contact us to request a Return Authorization Number. Returns will not be accepted without this number
All products must be returned within 14 days of your receipt of the item and must be returned in their original, unopened packaging.
- Returns must be shipped back to us within 7 days of approval or the return will not be accepted
The buyer is responsible for all postage costs for returns.
All items will be inspected prior to refund being issued.
Upon receipt of a return, please allow at least 7 days to process your refund. Your refund will exclude all postage costs associated with the shipment of the product to you
Please note there is a restocking fee on product returns of 25%, though this may be waived in some cases
If there is a return, the batch number MUST correlate with the one sent to you
- We are very serious against false claims. Any attempts with intend to manipulate our system will result in appropriate repercussions.
- Please refer to additional information in the returns section
Upon confirming the sale, the buyer agrees to & aware of all said polices & notes in listing, which serves as a contract between seller & buyer.