Package Included:
1x PETKIT Cat Backpack Carrier or White Water Bottle, as you pick
PETKIT is committed to 100% customer satisfaction. We provide 30-day free return and 12 months manufacturer warranty for all brand new products sold by us. If our products didn’t meet your expectation, you may return your purchase within 30 days from the delivery date with original packaging and all accessories. Please email us to receive your return authorization. If item is defective or damaged in shipping, please contact us within five working days, we will issue a pre-paid return shipping label. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier or their choice. ALL RETURNS MUST BE SHIPPED TO PETKIT'S RETUN ADDRESS.
If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue, To cancel an order, please contact us as soon as possible.
If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse( up to 14 business days). All refund recipients will receive an email confirmation for their records.
Please Note: All pre-owned items are with 30-day free return and 6 months manufacturer warranty.