All items are shipped to buyer's eBay address, within the
period stated in the list after receipt of payment, Monday – Friday.
In most cases, international shipping takes 20-40 business
days. We try our best to provide the most reliable, affordable ways of
shipping. If you do not receive your item on time, please contact us
immediately for further assistance. We take responsibility for any
damages or loss incurred in the shipping process. If you wish to receive the
item faster, by issuing extra shipping payment, please contact us and it can be
easily arranged.
Please Note: Import duties, taxes, and charges are not included
in item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these
additional costs will be, prior to bidding or buying.
Combined shipments are possible, please contact
us to arrange it.
If you have any question, problem, concern or
suggestion about your purchase please contact us through eBay message
system, and we will respond within 48 hours.
Dear buyers, we
appreciate your purchasing. If you are satisfied with our service, please leave
us positive feedback and rate the details of the transaction positively.
Your
recognition will strengthen our confident to develop business and serve you
better. Our goal is to make sure you are a satisfied customer with a
pleasant shopping experience.
Please email us before
leaving any negative feedback or open any dispute. We will appreciate the
opportunity to solve any issue associated with your purchase.
All of our listings and their
contents are vetted and approved by our own and our upstream distributor's
legal departments. We take extreme care not to violate any trademarks or
copyrights and assure that our listings are not in any violation.
If, however, you feel that
this is not the case, please contact us through eBay before filing any VERO
complaints. If a VERO complaint is filed against our listing we will file a
counter-notice and should any damages occur based on the false VERO claim we will
be forced to seek compensatory as well as punitive damages.
We are very confident that our
product will meet and surpass your expectations, as your satisfaction is our
utmost priority and goal. However, if any item is defective upon receipt,
please contact us.
Returns, when customer wish to
regret the purchase, are accepted within 30 days after the buyer receives the
item. The returned item has to be in its original condition and the buyer is
responsible for return shipping costs.
After reception of returned
item, we will make a replacement depending on our available stock, or will
issue a refund.