These items are manufactured in the EU using compliant quality materials. We DO NOT use cheap Chinese substitutes. Please note that these are flatpack items and will require assembly. Picture instructions, and a supplementary written notice are included with the item and these should be looked over carefully, prior to attempting assembly.  

Delivery is provided via UK courier (24/48 hour service), if you have any questions with regards to delivery, please get in touch with us and we will be able to advise you further. Please note that this is a basic delivery service, and delivery is to the front door of the building only. 

  Any damages or faults must be put forward to us within 14 days of delivery and before attempting assembly. You should not begin assembly until your problem is resolved by a member of our customer support team. Damage reported after assembly of the item will not be considered for return/refund, as this may be the result of improper assembly. Therefore please ensure that you check over the item before assembly to avoid disappointment. We are unable to accept returns of items that have been previously assembled or partially assembled. Returns are subject to the marketplace conditions and the conditions set out below.   

 If you are not completely satisfied with your purchase, you can return the product for a full refund, if this is done strictly within 30 days after delivery. Any product you return must be in the original packaging in the condition that you received it, unused, including all internal protective packaging, and appropriately secured as before. We cannot accept returns of items that have been assembled, these will be treated as 'used'. All items that are returned to us will be checked once they are received, ensuring they are as new, and only after this, a full refund will be processed. Please note that returns must be made at the buyer's own cost.